Bug 144043 - LibreOffice 7.2.0.4 is not even opening
Summary: LibreOffice 7.2.0.4 is not even opening
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.2.0.4 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
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Keywords:
Depends on:
Blocks:
 
Reported: 2021-08-24 01:49 UTC by Dante
Modified: 2022-03-24 03:42 UTC (History)
1 user (show)

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Description Dante 2021-08-24 01:49:22 UTC
Description:
I just formatted my PC today and after installing all my drivers, I proceed to install LibreOffice 7.2.4, after installing it, I reboot my PC, finally after rebooting I open LibreOffice, and I just saw the splash window for a few seconds, then it closed away.
I tried opening each application separately, and they also failed to open, well Writer did open but after a few seconds it closed too.
I tried uninstalling and reinstalling many times, and nothing changed, until I reinstalled LibreOffice 7.1.4... then everything started to work normally.

Steps to Reproduce:
1.Install LibreOffice 7.2.4 on a windows 10 PC and reboot.
2.Run LibreOffice 7.2.4


Actual Results:
Install LibreOffice 7.2.4 didn't open completely, it just showed the splash window for a few seconds and then it closes.


Expected Results:
I expect to run normally as it always does.


Reproducible: Always


User Profile Reset: No



Additional Info:
It should work as it always does.
Comment 1 Roman Kuznetsov 2021-08-24 06:44:29 UTC
Please redownload LibreOffice again from an official site and try reinstall it

https://www.libreoffice.org/donate/dl/win-x86_64/7.2.0/ru/LibreOffice_7.2.0_Win_x64.msi
Comment 2 QA Administrators 2022-02-21 03:34:04 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2022-03-24 03:41:58 UTC
Dear Dante,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp