Bug 144090 - Impress does not change slides until skia is disabled
Summary: Impress does not change slides until skia is disabled
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Impress (show other bugs)
Version:
(earliest affected)
7.1.5.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: Skia
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Reported: 2021-08-25 20:15 UTC by Geert Jacobs
Modified: 2022-07-13 03:30 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


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Description Geert Jacobs 2021-08-25 20:15:26 UTC
Description:
Windows 10 on Lenovo Intel Laptop Ideapad 3 14IL05
Updated LibreOffice install to 7.1.5.2 (X64)
Reset user profile.

Open presentation in Impress, start presentation with F5 and the slides don't transition on keyboard, mouse nor touchpad interaction.
Found on a forum that skia needed to be disabled.
https://ask.libreoffice.org/t/impress-slideshow-doesnt-display-next-slide/65488

Manual intervention required:
Goto extra-options-libreoffice-image and turned of "use skia for all rendering".
After a restart of Libreoffice the presentation worked normally.

As a Libreoffice fan this was a very disappointing experience.


Steps to Reproduce:
1.fresh install
2.open presentation
3.press F5, that try other keys/mouse etc

Actual Results:
No slide transitions (until skia is disabled).

Expected Results:
Slides should transition by default for all hardware and all installs. Make optimizations optional.


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
Very disappointing experience. 
Created bugzilla account for this because this kind of issues is important.
Comment 1 Telesto 2021-08-26 15:44:07 UTC
Could you copy the Help -> About (there is a copy button) and add it here?
Asking myself: are we talking about Skia Raster or Skia Vulkan. (Help about will show)
Comment 2 Julien Nabet 2021-08-26 16:24:23 UTC
In addition to what Telesto indicated, you can also follow:
https://wiki.documentfoundation.org/QA/FirstSteps#Graphics-related_issues_.28Skia.29
Comment 3 Geert Jacobs 2021-08-26 16:39:32 UTC
(In reply to Telesto from comment #1)
> Could you copy the Help -> About (there is a copy button) and add it here?
> Asking myself: are we talking about Skia Raster or Skia Vulkan. (Help about
> will show)

skia disabled:

Version: 7.1.5.2 (x64) / LibreOffice Community
Build ID: 85f04e9f809797b8199d13c421bd8a2b025d52b5
CPU threads: 8; OS: Windows 10.0 Build 19043; UI render: default; VCL: win
Locale: nl-BE (nl_BE); UI: nl-NL
Calc: threaded


skia enabled:

Version: 7.1.5.2 (x64) / LibreOffice Community
Build ID: 85f04e9f809797b8199d13c421bd8a2b025d52b5
CPU threads: 8; OS: Windows 10.0 Build 19043; UI render: Skia/Vulkan; VCL: win
Locale: nl-BE (nl_BE); UI: nl-NL
Calc: threaded
Comment 4 Geert Jacobs 2021-08-26 16:48:25 UTC
(In reply to Julien Nabet from comment #2)
> In addition to what Telesto indicated, you can also follow:
> https://wiki.documentfoundation.org/QA/FirstSteps#Graphics-related_issues_.
> 28Skia.29

1. System is up to date according Lenovo Vantage update checker.
2. When I enable the flag "Forceer Skia Software rendering" below enabled skia option(Dutch version), the slide transitions work correctly. When i turn that flag back off (only enable skia active without rendering option active), no slide transitions anymore.
Comment 5 Julien Nabet 2021-08-26 17:36:08 UTC
Thank you for your feedback.
I'm not sure, when you use "Forceer Skia Software rendering", is it also UI render: Skia/Vulkan or rather UI render: Skia/Raster ?

Luboš: thought you might be interested in this one.
Comment 6 Luboš Luňák 2021-11-30 14:50:19 UTC
Most likely your graphics driver is broken. Please provide a log file from the run when it doesn't work, as described at the end of https://wiki.documentfoundation.org/QA/FirstSteps#Graphics-related_issues_.28_Skia_.29 .
Comment 7 QA Administrators 2022-06-12 03:29:12 UTC Comment hidden (obsolete)
Comment 8 QA Administrators 2022-07-13 03:30:43 UTC
Dear Geert Jacobs,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

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