Description: When trying to insert an image (jpg 12.7 kb) in Impress, I get the message "Image filter not found". The image was in the file before I was upgraded to 7.2. Many of the images I use have mysteriously disappeared, and it seems that I cannot even insert them again. I can insert the image with copy+paste, but when I try to compress it the image size is shown as 0 kb. Never had these problems before. Steps to Reproduce: 1.Insert 2.Image 3.Select jpg image Actual Results: Error message "Image filter not found" Expected Results: That the image would be inserted Reproducible: Always User Profile Reset: No Additional Info: Inserted the image
Are you using a snap version of LibreOffice?
Sounds like a WebP format image, i.e. bug 114532 Could you attach a sample file, or run file *jpg on in (in a unix-like command line, if that is available for you)?
Actually, it is not. Even trying to insert small jpg file in a document gives the same error message. I have given up and reinstalled LibreOffice 7.1.5, so I cannot reproduce the error any longer.
[Automated Action] NeedInfo-To-Unconfirmed
Similar error was confirmed on Snap, you didn't say which LO you use, but you mention install, so it shouldn't be snap. Please clarify how you upgraded and copy info from LO-Help-About. You may stay at 7.1.5 but when you upgrade to 7.2 if this repeats you should do as indicated in bug form: User Profile Reset. You may delete or temporary rename user profile directory. Thinks happen, see bug 143823. Until then, since others do not reproduce, I sett Needinfo.
Dear hollnagel.erik, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
In order not to be bothered by this I have switched to an earlier version of LibreOffice 7.1.5.2. So I cannot say if the problem still exists in 7.2
Please attach jpg file for testing. Thank you.
Dear hollnagel.erik, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp