Bug 144385 - Error "Image filter not found" when trying to insert JPG
Summary: Error "Image filter not found" when trying to insert JPG
Status: RESOLVED MOVED
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.2.0.4 release
Hardware: x86 (IA32) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: Writer-Images LibreOffice-Snap
  Show dependency treegraph
 
Reported: 2021-09-08 16:15 UTC by Peter Czaja
Modified: 2021-09-14 06:33 UTC (History)
5 users (show)

See Also:
Crash report or crash signature:


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Description Peter Czaja 2021-09-08 16:15:03 UTC
Description:
JPG files can't be inserted into LibreOffice writer document.
Files already containing JPG files only show blank containers.

LibreOffice Writer 7.2.0.4 
from current Ubuntu Snap repository
on Ubuntu 18.04.5 LTS


Steps to Reproduce:
1) Start LibreOffice Writer

2) Create new file

3) Insert -> Image -> Select a JPG file






Actual Results:
Error "Image filter not found" and no image inserted

Expected Results:
JPG image should be inserted


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
Inserting a PNG image works though

[Information automatically included from LibreOffice]
Locale: de
Module: TextDocument
[Information guessed from browser]
OS: Linux (All)
OS is 64bit: yes

LibreOffice Writer 7.2.0.4 from current Ubuntu Snap repository
Ubuntu 18.04.5 LTS

foo@bar:~$ glxinfo | grep OpenGL
OpenGL vendor string: Intel Open Source Technology Center
OpenGL renderer string: Mesa DRI Mobile Intel® GM45 Express Chipset (CTG)
OpenGL version string: 2.1 Mesa 20.0.8
OpenGL shading language version string: 1.20
OpenGL extensions:
OpenGL ES profile version string: OpenGL ES 2.0 Mesa 20.0.8
OpenGL ES profile shading language version string: OpenGL ES GLSL ES 1.0.16
OpenGL ES profile extensions:
Comment 1 Roman Kuznetsov 2021-09-08 17:27:51 UTC
No problem in

Version: 7.3.0.0.alpha0+ (x64) / LibreOffice Community
Build ID: 8151f3a1d99ab740d2affdccc7115faa156bf3ad
CPU threads: 4; OS: Windows 6.1 Service Pack 1 Build 7601; UI render: Skia/Raster; VCL: win
Locale: ru-RU (ru_RU); UI: en-US
Calc: CL

nor in

Version: 7.2.0.4 (x64) / LibreOffice Community
Build ID: 9a9c6381e3f7a62afc1329bd359cc48accb6435b
CPU threads: 4; OS: Windows 6.1 Service Pack 1 Build 7601; UI render: Skia/Raster; VCL: win
Locale: ru-RU (ru_RU); UI: en-US
Calc: CL
Comment 2 Julien Nabet 2021-09-08 18:31:07 UTC
On pc Debian x86-64 with master sources updated today, I don't reproduce this.

However, it's from Ubuntu snap, I'd rather say NOTOURBUG.
IMHO it could be interesting to wait for 7.0.2 from LO ppa.
Comment 3 Manuel YGUEL 2021-09-10 07:17:24 UTC
I have the same problem on ubuntu 20.04
Comment 4 Julien Nabet 2021-09-10 17:29:24 UTC
(In reply to Manuel YGUEL from comment #3)
> I have the same problem on ubuntu 20.04

With which LO version? from snap, tdf, other?
Comment 5 Timur 2021-09-13 08:17:35 UTC
Bug 114031 says:
All bugs will be set to NOTOURBUG if it only occurs in the sandboxed Snap package and doesnt happen in a regular TDF build.

This seems so. If not, please explain.
Comment 6 Timur 2021-09-13 08:18:30 UTC Comment hidden (obsolete)
Comment 7 Julien Nabet 2021-09-13 15:29:40 UTC
(In reply to Timur from comment #6)
> Note that if you report it to Snap, you are kindly asked to write that link
> here and change status to Moved.

Seeing your last comments, I realize that TDF is not the maintainer so snap LO bugs bugs shouldn't be opened here.
But if we make some advertisement for snap, wouldn't it be relevant to make advertisement for LO ppa (https://launchpad.net/~libreoffice/+archive/ubuntu/ppa)?
Unless snap paid for it or there's a kind of sponsoring agreement or whatever?
Comment 8 Timur 2021-09-13 20:05:24 UTC
I don't know. I thought it's just a convenience to meta group problem, even if external. Xisco may know.
Comment 9 Aron Budea 2021-09-13 21:32:16 UTC
(In reply to Julien Nabet from comment #7)
> But if we make some advertisement for snap...
I wouldn't call an external issue link an advertisement.
At the same time, mentioning an alternate installation source is helpful to the users, too.
Comment 10 Timur 2021-09-14 06:33:58 UTC
(In reply to Timur from comment #6)
> Note that if you report it to Snap, you are kindly asked to write that link
> here and change status to Moved.

Manuel did it.
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1943240