Bug 144505 - Error opening Libreoffice after ppa install - Ubuntu 18.04.5
Summary: Error opening Libreoffice after ppa install - Ubuntu 18.04.5
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.1.6.2 release
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-09-14 23:39 UTC by Josir Gomes
Modified: 2022-04-15 04:01 UTC (History)
0 users

See Also:
Crash report or crash signature:


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Description Josir Gomes 2021-09-14 23:39:40 UTC
$ uname -a
Linux casa2 4.15.0-156-generic #163-Ubuntu SMP Thu Aug 19 23:31:58 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux

$ apt list --installed | grep libreoffice-base
libreoffice-base/bionic,bionic,now 1:7.1.6~rc2-0ubuntu0.18.04.1~lo1 amd64 [installed,automatic]

$ libreoffice
terminate called after throwing an instance of 'com::sun::star::uno::RuntimeException'

Fatal exception: Signal 6
Stack:
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x138db)[0x7f8f8b8b88db]
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x3dda6)[0x7f8f8b8e2da6]
/lib/x86_64-linux-gnu/libc.so.6(+0x3f040)[0x7f8f8b4f3040]
/lib/x86_64-linux-gnu/libc.so.6(gsignal+0xc7)[0x7f8f8b4f2fb7]
/lib/x86_64-linux-gnu/libc.so.6(abort+0x141)[0x7f8f8b4f4921]
/usr/lib/x86_64-linux-gnu/libstdc++.so.6(+0x8c957)[0x7f8f81c61957]
/usr/lib/x86_64-linux-gnu/libstdc++.so.6(+0x92ae6)[0x7f8f81c67ae6]
/usr/lib/x86_64-linux-gnu/libstdc++.so.6(+0x92b21)[0x7f8f81c67b21]
/usr/lib/x86_64-linux-gnu/libstdc++.so.6(+0x92d54)[0x7f8f81c67d54]
/usr/lib/libreoffice/program/libmergedlo.so(+0x1255f87)[0x7f8f8cd5df87]
/usr/lib/libreoffice/program/libmergedlo.so(+0x1219926)[0x7f8f8cd21926]
/usr/lib/libreoffice/program/libmergedlo.so(+0x124060c)[0x7f8f8cd4860c]
/usr/lib/libreoffice/program/libmergedlo.so(+0x2d54ecf)[0x7f8f8e85cecf]
/usr/lib/libreoffice/program/libmergedlo.so(+0x2d55d05)[0x7f8f8e85dd05]
/usr/lib/libreoffice/program/libmergedlo.so(_ZN3utl10ConfigItemC2ERKN3rtl8OUStringE14ConfigItemMode+0xcd)[0x7f8f8e851f8d]
/usr/lib/libreoffice/program/libmergedlo.so(+0x2da6b52)[0x7f8f8e8aeb52]
/usr/lib/libreoffice/program/libmergedlo.so(_ZN19SvtSysLocaleOptionsC1Ev+0x125)[0x7f8f8e8b0105]
/usr/lib/libreoffice/program/libmergedlo.so(+0x3266a46)[0x7f8f8ed6ea46]
/usr/lib/libreoffice/program/libvclplug_gtk3lo.so(+0xe2256)[0x7f8f746b2256]
/usr/lib/libreoffice/program/libvclplug_gtk3lo.so(+0xe3c4b)[0x7f8f746b3c4b]
/usr/lib/libreoffice/program/libvclplug_gtk3lo.so(+0xf15eb)[0x7f8f746c15eb]
/usr/lib/libreoffice/program/libmergedlo.so(_Z7InitVCLv+0x42a)[0x7f8f8ed7b3da]
/usr/lib/libreoffice/program/libmergedlo.so(_Z10ImplSVMainv+0x105)[0x7f8f8ed7cad5]
/usr/lib/libreoffice/program/libmergedlo.so(soffice_main+0x125)[0x7f8f8dbf5f55]
/usr/lib/libreoffice/program/soffice.bin(+0x78b)[0x5569688b878b]
/lib/x86_64-linux-gnu/libc.so.6(__libc_start_main+0xe7)[0x7f8f8b4d5bf7]
/usr/lib/libreoffice/program/soffice.bin(+0x7ca)[0x5569688b87ca]

If you need any further info, let me know.
Comment 1 Timur 2021-09-15 09:21:18 UTC
Why just Base? Do you install all libreoffice meta? 
Including liblibreoffice-java*, liblibreoffice-common, libreoffice-gtk*
Please write info of your system from LO Help-About.
Comment 2 Timur 2021-09-15 09:21:58 UTC
Also did you try User Profile Reset (or rename or delete)?
Comment 3 Timur 2021-09-15 09:25:21 UTC
And why would you report it here, when PPA is not from TDF but from Ubuntu?

"For questions and bugs with software in this PPA please contact
https://launchpad.net/~libreoffice"
Comment 4 QA Administrators 2022-03-15 03:56:06 UTC Comment hidden (obsolete)
Comment 5 QA Administrators 2022-04-15 04:01:25 UTC
Dear Josir Gomes,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp