Bug 144566 - LibreOffice won't start when there is an unreachable file in "recent documents" list
Summary: LibreOffice won't start when there is an unreachable file in "recent document...
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.2.0.4 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
: 145623 (view as bug list)
Depends on:
Blocks: Network
  Show dependency treegraph
 
Reported: 2021-09-17 07:26 UTC by roethig_j
Modified: 2024-01-05 03:13 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


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Description roethig_j 2021-09-17 07:26:02 UTC
Description:
My enviroment:
Version: 7.2.0.4 / LibreOffice Community
Build ID: 20(Build:4)
CPU threads: 8; OS: Linux 5.11; UI render: default; VCL: gtk3
Locale: de-DE (de_DE.UTF-8); UI: en-US
7.2.0-2
Calc: threaded

(The described behavior was not present in LibreOffice 7.1)

I work with some files that are available over a network attached folder. This files appeares in "Recent Documents" list. When the network is down and I try to open a local file LibreOffice hangs on start. I see the soffice.bin process running, but now window opens.

When the network is up LibreOffice starts and opens the local file. When I empty the "Recent Documents" list and the network is down, LibteOffice starts and opens the local file.

Somehow the startup process seems to be blocked when a file from "Recent Documents" list is unavailable.

It doesn't matter if I use Writer, Calc or Base.

Steps to Reproduce:
1. open a file that is available over network
2. close LibreOffice
3. shut down network
4. try to start LibreOffice

Actual Results:
Libreoffice won't open

Expected Results:
LibreOffice opens new window


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
Version: 7.2.0.4 / LibreOffice Community
Build ID: 20(Build:4)
CPU threads: 8; OS: Linux 5.11; UI render: default; VCL: gtk3
Locale: de-DE (de_DE.UTF-8); UI: en-US
7.2.0-2
Calc: threaded
Comment 1 peterVoisin 2021-09-17 11:53:42 UTC
we have been waiting for a solution for so long ...
Comment 2 Michael Warner 2021-11-11 12:59:30 UTC
*** Bug 145623 has been marked as a duplicate of this bug. ***
Comment 3 Fiable.biz 2021-11-11 13:11:31 UTC
I confirm this extremely annoying bug for LibreOffice 7.2.2.2 on Fedora workstation. Even rebooting the computer doesn't help. But if, the network being available, I close LibreOffice, reopen it without opening a file through the network, close LibreOffice again, unplug from the network and then reopen Libreoffice again, then it works, until I go to "Recent documents".
Comment 4 roethig_j 2021-11-11 18:25:39 UTC
For the moment my workaround is removing "Recent files" from menu.
Comment 5 Fiable.biz 2021-11-12 00:48:53 UTC
You can do this one for all this way: tools → options → LibreOffice → Advanced → Open Expert Configuration. Then search for "PickListSize" (or go to org.openoffice.Office.Common → History → PickListSize). This is the number of recent documents to remember. Set it to 0.
Comment 6 Fiable.biz 2021-11-13 06:43:29 UTC
This bug is very similar to old bug #96215 of LibreOffice 5.
Comment 7 Jakob 2021-11-24 16:05:46 UTC
On my Windows 10 it doesn't "hang" like described but just needs about a minute to start. In my opinion it is bad practice to check the existence of the files of recent documents category on startup.
Comment 8 Stephan van den Akker 2021-12-04 13:27:46 UTC
I can confirm this on openSUSE Tumbleweed:

Version: 7.2.3.1 / LibreOffice Community
Build ID: 20(Build:1)
CPU threads: 8; OS: Linux 5.15; UI render: default; VCL: kf5 (cairo+xcb)
Locale: en-GB (en_GB.UTF-8); UI: en-GB
Calc: threaded
Comment 9 Buovjaga 2022-01-04 16:06:41 UTC
Bug 131850 was fixed. The fix went into the versions 7.4.0, 7.3.0.0.beta2 and 7.2.5. Could you re-test with a new version? 7.2.5 will be released soon: https://wiki.documentfoundation.org/ReleasePlan/7.2#7.2.5_release
Comment 10 QA Administrators 2024-01-05 03:13:55 UTC
Dear roethig_j,

To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the information from Help - About LibreOffice.
 
If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice.

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not 
appropriate in this case)


If you want to do more to help you can test to see if your issue is a REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from https://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
3. Leave a comment with your results.
4a. If the bug was present with 3.3 - set version to 'inherited from OOo';
4b. If the bug was not present in 3.3 - add 'regression' to keyword


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Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

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