Bug 144644 - LO doesn't open a PDF file from Start Center with a "General input/output error" message
Summary: LO doesn't open a PDF file from Start Center with a "General input/output err...
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: filters and storage (show other bugs)
Version:
(earliest affected)
6.2.4.2 release
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords: regression
Depends on:
Blocks:
 
Reported: 2021-09-21 14:44 UTC by Roman Kuznetsov
Modified: 2021-11-02 01:30 UTC (History)
4 users (show)

See Also:
Crash report or crash signature:


Attachments
Zipped PDF example (2.23 MB, application/zip)
2021-09-21 14:45 UTC, Roman Kuznetsov
Details

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Description Roman Kuznetsov 2021-09-21 14:44:36 UTC
Description:
LO doesn't open a PDF file with a "General input/output error" message.
This one follows bug 54722


Steps to Reproduce:
1. Try open a PDF from attach
2. LO doesn't open it and shows the error message

Actual Results:
LO doesn't open a PDF file with a "General input/output error" message

Expected Results:
LO just opens the PDF in Draw


Reproducible: Always


User Profile Reset: No



Additional Info:
Version: 7.3.0.0.alpha0+ (x64) / LibreOffice Community
Build ID: 47a8a65022e3fd7624c95d0341b4809aad11fddb
CPU threads: 8; OS: Windows 10.0 Build 19043; UI render: Skia/Raster; VCL: win
Locale: ru-RU (ru_RU); UI: en-US
Calc: threaded

and in

Version: 6.2.4.2
Build ID: 2412653d852ce75f65fbfa83fb7e7b669a126d64
CPU threads: 8; OS: Windows 10.0; UI render: GL; VCL: win; 
Locale: ru-RU (ru_RU); UI-Language: ru-RU
Calc: threaded

but not in

Version: 6.1.2.1
Build ID: 65905a128db06ba48db947242809d14d3f9a93fe
CPU threads: 8; OS: Windows 10.0; UI render: GL; 
Locale: ru-RU (ru_RU); Calc: group threaded

so it's a regression
Comment 1 Roman Kuznetsov 2021-09-21 14:45:15 UTC
Created attachment 175177 [details]
Zipped PDF example
Comment 2 Roman Kuznetsov 2021-09-21 14:49:00 UTC
6.1 version opens the PDF file, but does it for veeeeeeeeeery long time and it's another regression. LO 5.2.7 opens it just for 7 sec
Comment 3 m_a_riosv 2021-09-21 15:23:00 UTC
It opens, about a couple of minutes.
Version: 7.2.1.2 (x64) / LibreOffice Community
Build ID: 87b77fad49947c1441b67c559c339af8f3517e22
CPU threads: 4; OS: Windows 10.0 Build 21390; UI render: Skia/Vulkan; VCL: win
Locale: es-ES (es_ES); UI: en-US Calc: CL
Comment 4 V Stuart Foote 2021-09-22 03:48:20 UTC
Opens fully into draw without issue in ~16 seconds

Insert as image of first page in PDF in ~2 seconds

Windows 10 (19043) with Intel Iris Plus graphics and 1GB video Ram (Driver Version	27.20.100.9466)

2021-09-21 nightly
Version: 7.3.0.0.alpha0+ (x64) / LibreOffice Community
Build ID: 47a8a65022e3fd7624c95d0341b4809aad11fddb
CPU threads: 8; OS: Windows 10.0 Build 19043; UI render: Skia/Vulkan; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: threaded
Comment 5 V Stuart Foote 2021-09-22 03:51:38 UTC
(In reply to V Stuart Foote from comment #4)
> Opens fully into draw without issue in ~16 seconds
> 
> Insert as image of first page in PDF in ~2 seconds
> 
> Windows 10 (19043) with Intel Iris Plus graphics and 1GB video Ram (Driver
> Version	27.20.100.9466)
> 
> 2021-09-21 nightly
> Version: 7.3.0.0.alpha0+ (x64) / LibreOffice Community
> Build ID: 47a8a65022e3fd7624c95d0341b4809aad11fddb
> CPU threads: 8; OS: Windows 10.0 Build 19043; UI render: Skia/Vulkan; VCL:
> win
> Locale: en-US (en_US); UI: en-US
> Calc: threaded

Similar ~16 sec opening time same system with
Version: 7.2.1.2 (x64) / LibreOffice Community
Build ID: 87b77fad49947c1441b67c559c339af8f3517e22
CPU threads: 8; OS: Windows 10.0 Build 19043; UI render: Skia/Vulkan; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: threaded
Comment 6 Roman Kuznetsov 2021-09-22 09:11:11 UTC
Interesting, LO doesn't open the PDF only from Start Center. If I try open it from started Draw, then LO opens the PDF fine!
Comment 7 V Stuart Foote 2021-09-22 12:45:43 UTC
(In reply to Roman Kuznetsov from comment #6)
> Interesting, LO doesn't open the PDF only from Start Center. If I try open
> it from started Draw, then LO opens the PDF fine!

Hmm, not getting that issue. From SC using 'Open File' launches fully ~16 sec as noted. And once in the history list, launching via click on its Thumbnail view also opens without issue. Green progress bar advances during load. => WFM

Version: 7.3.0.0.alpha0+ (x64) / LibreOffice Community
Build ID: 47a8a65022e3fd7624c95d0341b4809aad11fddb
CPU threads: 8; OS: Windows 10.0 Build 19043; UI render: Skia/Vulkan; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: threaded

and with

Version: 7.2.1.2 (x64) / LibreOffice Community
Build ID: 87b77fad49947c1441b67c559c339af8f3517e22
CPU threads: 8; OS: Windows 10.0 Build 19043; UI render: Skia/Vulkan; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: threaded
Comment 8 Roman Kuznetsov 2021-09-22 13:09:16 UTC
Thanks. I have reset an user profile and got correct import

Close as WFM