Bug 144806 - LibreOffice does not start after installing version 7.1.6 with Dutch help pack 7.1.6.
Summary: LibreOffice does not start after installing version 7.1.6 with Dutch help pac...
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.1.6.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-09-29 13:57 UTC by Carel Paradies
Modified: 2022-04-29 03:45 UTC (History)
1 user (show)

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Description Carel Paradies 2021-09-29 13:57:40 UTC
Description:
LibreOffice does not start at all. In safe mode it does work!
I tried all remedies suggested in the pop up of the safe mode.
Did not help.


Steps to Reproduce:
1.see above
2.
3.

Actual Results:
see above: it just does not start up

Expected Results:
It should have started up


Reproducible: Always


User Profile Reset: Yes



Additional Info:

Version: 7.1.6.2 (x64) / LibreOffice Community
Build ID: 0e133318fcee89abacd6a7d077e292f1145735c3
CPU threads: 4; OS: Windows 10.0 Build 19041; UI render: default; VCL: win
Locale: nl-NL (nl_NL); UI: nl-NL
Calc: threaded
Comment 1 V Stuart Foote 2021-09-29 19:29:00 UTC
likely the build issue of bug 144598

does disabling Skia rendering (safe mode boot, or via profile stanza [1]) launch?

if so, patched for a 7.1.7 release, or available now in the 7.2.2 rc1 build

=-ref-=

add this value to user profile registrymodifications.xcu

<item oor:path="/org.openoffice.Office.Common/VCL"><prop oor:name="UseSkia" oor:op="fuse"><value>false</value></prop></item>


found in C:\Users\<userName>\AppData\Roaming\LibreOffice\4\user
Comment 2 QA Administrators 2022-03-29 04:00:25 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2022-04-29 03:45:40 UTC
Dear Carel Paradies,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp