Bug 144958 - Same file opening twice from the open menu, causing a crash
Summary: Same file opening twice from the open menu, causing a crash
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.1.5.2 release
Hardware: x86-64 (AMD64) All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-10-06 03:23 UTC by CSLam
Modified: 2022-05-11 03:34 UTC (History)
2 users (show)

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Crash report or crash signature:


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Description CSLam 2021-10-06 03:23:27 UTC
Description:
The same file can be clicked twice from the open menu, thus opening twice in the same LibreOffice instance, and when the two file instances come up, system will crash.

Steps to Reproduce:
1.From the LibreOffice open menu, click open the same file twice.
2.
3.

Actual Results:
System crashes when the two file instances come up.

Expected Results:
The system should only open the same file once: after a file is opened, any subsequent click on the menu should take no action.


Reproducible: Always


User Profile Reset: No



Additional Info:
Kindly bear in mind there are some slow computers out there, and when a file is clicked in the open menu, sometimes there looks no response due to whatever reason:
- system running slowly due to other running tasks, or
- LibreOffice does responding slowly somehow.

It will be natural the user will click the file again to ensure the opening command is issued, and this will cause trouble.
Comment 1 Roman Kuznetsov 2021-10-06 19:58:42 UTC
no repro in

Version: 7.2.0.4 / LibreOffice Community
Build ID: 9a9c6381e3f7a62afc1329bd359cc48accb6435b
CPU threads: 4; OS: Mac OS X 10.16; UI render: default; VCL: osx
Locale: ru-RU (ru_RU.UTF-8); UI: en-US
Calc: threaded

Please write here info from your LibreOffice's Help-About dialog as I did it above
Comment 2 CSLam 2021-10-07 02:10:38 UTC
Version: 7.1.5.2 (x86) / LibreOffice Community
Build ID: 85f04e9f809797b8199d13c421bd8a2b025d52b5
CPU threads: 2; OS: Windows 10.0 Build 19043; UI render: Skia/Raster; VCL: win
Locale: en-US (zh_HK); UI: en-US
Calc: threaded
Comment 3 QA Administrators 2021-10-07 03:54:43 UTC Comment hidden (obsolete)
Comment 4 Xisco Faulí 2021-10-11 08:29:55 UTC
Thank you for reporting the bug. To be certain the reported issue is not related to corruption in the user profile, could you please reset your Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and re-test?

I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the issue is still present
Comment 5 QA Administrators 2022-04-10 03:36:30 UTC Comment hidden (obsolete)
Comment 6 QA Administrators 2022-05-11 03:34:28 UTC
Dear CSLam,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp