Bug 145247 - Cannot save documents macOS Catalina
Summary: Cannot save documents macOS Catalina
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.2.1.2 release
Hardware: Other macOS (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-10-20 23:48 UTC by Keith Johnson
Modified: 2022-05-27 03:34 UTC (History)
1 user (show)

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Description Keith Johnson 2021-10-20 23:48:26 UTC
Description:
When I create a new document, I cannot Save it, Save a copy, or simply Save. I just get the spinning beach ball.
I know this is an old problem, and the solution was to give full disk access to LO in Mac System Preferences. I have done that (and quit and restarted LO), but it doesn't work. I've installed NO language packs.

Steps to Reproduce:
1. Create a file.
2. Try to save it.
3.

Actual Results:
I get the spinning beach ball of death for a few seconds, then it disappears without giving me a "Save" box.

Expected Results:
Being able to save the file!


Reproducible: Always


User Profile Reset: No



Additional Info:
macOS Catalina; no language packs installed
Comment 1 steve 2021-10-21 10:03:35 UTC
You already mentioned the solution in system preferences > privacy. Does this problem persist after restarting macOS and updating to LO 7.2.2?
Comment 2 QA Administrators 2022-04-26 03:41:13 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2022-05-27 03:34:25 UTC
Dear Keith Johnson,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp