Description: Interactions with a mouse cause menus to black-out the second time going into them, also there are missing tools on the window interface in all applications. Example: I open Writer, go to pull down men 'File' choose a task, pull-down menu closes, when opening it again it is all blacked-out but for the icons, when I run the mouse over them they appear then vanish again. This occurs with all pull-down menus. Additionally, when running mouse over other icons on the interface it makes them appear when before they weren't there. Comparing 7.2 window with the previous versions there are elements missing, or glitching, such as rulers. These glitches appear in all applications. This makes it impossible to use, I have gone back to the previous version and all works fine and as normal with that. This glitch/ issues does not happen with any other software or suite on my computer. I've uninstalled 7.2.2 completely (see steps below) and reinstalled the previous version which works with no issues. Steps to Reproduce: 1.Tried 'repair', made no difference. Did this twice. 2.Tried 'Reinstall, made no difference. Did this twice. 3.Uninstalled and installed this version anew, made no difference. Did this twice. 4.Tried reboots of computer each time, made no difference. 5.Uninstalled 7.2.2 completely and reinstalled previous version 7.1.6 which works fine and as before with no issues. Actual Results: None of my attempts to fix this issues worked aside from reinstalling the previous version. Each attempts resulted in the same result as described. Expected Results: I uninstalled it completely and reinstalled the previous version of Libreoffice. Reproducible: Always User Profile Reset: No Additional Info: Worked as previous versions had as I have never had this issue before with Libreoffice, in fact I've never had an issue with it before. I have tried to take a screenshot of the issue but because of the nature of it whenever I tried with my computer the menus I need to include from Libreofice, as in the ones blacked-out, closed so was unable to show what appears to be an issue with interacting with menus and icons. I realise how tricky this is to convey accurately, especially if you haven't actually seen the issue in action.
@reporter I'm pretty sure that it's something with your individual PC system. I can't understand your problem to create a screenshot?! Simply press <Print> key to get a screenshot into clipboard should not close a menu. Please a) Do a test in safe mode: Menu ˋHelp → Restart in Safe Modeˊ. Does the problem persist? b) if problem persists, pleas ˋcolse LibO → rename user profile in C:\Users\Raine\AppData\Roaming\LibreOffice → relaunch LibOˊ Does problem persist? After Test you can delete newly created User Profile and undo rename of your normal User Profile.
Please copy and paste here the contents of your Help - About. This allows us to know more about your system. Please also test with 7.4. Set to NEEDINFO. Change back to UNCONFIRMED after you have provided the information.
Dear RG, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear RG, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp