Description: Crash in LibreOffice 7.1.6.2 just after opening the UserInterface... window with View, User Interface.... The "Select Your Preferred Interface" window appears for about 1 second then disappears, then "Document Recovery" window appears with message "Due to an error, LibreOffice crashed, All the files you were working on will now be saved...". This is easily repeatable on this same machine after recovery, by picking View > User Interface.... I am using Version 7.1.6.2 with MacOS 10.15.7 Note that I just upgraded mo MacOS from 10.13 one day ago, and just installed LibreOffice 7.1.16 after using LibreOffice 4.x. Steps to Reproduce: 1.Open any text or spreadsheet document. 2.mouse click View menu 3.mouse click User Interface... submenu (or if the tips window allows you to go directly to the "Selecto your Preferred Interface" window. Actual Results: The "Select Your Preferred Interface" window appears for about 1 second then disappears, then "Document Recovery" window appears with message "Due to an error, LibreOffice crashed, All the files you were working on will now be saved...". This happens repeatedly. It also happened when I entered safe mode, and tried again. Expected Results: I will be able to select a different user interface, without any crashing. Reproducible: Always User Profile Reset: Yes Additional Info: Version: 7.1.6.2 / LibreOffice Community Build ID: 0e133318fcee89abacd6a7d077e292f1145735c3 CPU threads: 8; OS: Mac OS X 10.15.7; UI render: default; VCL: osx Locale: en-US (en_US.UTF-8); UI: en-US Calc: threaded
I could not reproduce it in ver: Version: 7.1.7.2 / LibreOffice Community Build ID: c6a4e3954236145e2acb0b65f68614365aeee33f CPU threads: 12; OS: Mac OS X 10.15.7; UI render: default; VCL: osx Locale: en-GB (en_GB.UTF-8); UI: en-US Calc: threaded Version: 7.2.2.2 / LibreOffice Community Build ID: 02b2acce88a210515b4a5bb2e46cbfb63fe97d56 CPU threads: 12; OS: Mac OS X 10.15.7; UI render: default; VCL: osx Locale: en-GB (en_GB.UTF-8); UI: en-US Calc: threaded Version: 7.3.0.0.alpha1+ / LibreOffice Community Build ID: b8d17d754830ab57099dcdfa72a96bfad404ab1a CPU threads: 12; OS: Mac OS X 10.15.7; UI render: default; VCL: osx Locale: en-GB (en_GB.UTF-8); UI: en-US Calc: threaded Can you please update your LibreOffice version to 7.1.7.2 or 7.2.2.2 and see if you have the same issue.
Crash still happens after upgrading to 7.1.7.2. Let me know if there is some other information needed. Version: 7.1.7.2 / LibreOffice Community Build ID: c6a4e3954236145e2acb0b65f68614365aeee33f CPU threads: 8; OS: Mac OS X 10.15.7; UI render: default; VCL: osx Locale: en-US (en_US.UTF-8); UI: en-US Calc: threaded
Maybe you could also try with MacOSX-x86_64@tb81-TDF from https://dev-builds.libreoffice.org/daily/master/current.html You have to follow this: https://support.apple.com/guide/mac-help/open-a-mac-app-from-an-unidentified-developer-mh40616/10.15/mac/10.15
Dear C D Miller, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
I am now using LibreOffice 7.2.6.2, and the the crash no longer happens when opening the View > User Interface... window. Please close this issue.