Bug 145595 - Slow start
Summary: Slow start
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.2.2.2 release
Hardware: All Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-11-09 06:34 UTC by Luis Salcido
Modified: 2022-06-23 03:50 UTC (History)
2 users (show)

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Crash report or crash signature:


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Description Luis Salcido 2021-11-09 06:34:03 UTC
Description:
The new version starts very slow, it may take more than 30 seconds to start Writer, Calc or Draw.

Steps to Reproduce:
1. Open some Writer file from the Download folder of Ubuntu 20.04.3 LTS Genome version 3.36.8 (Laptop HP Probook, 7.7 GiB, ntel® Core™ i7-5500U CPU @ 2.40GHz × 4. Mesa Intel® HD Graphics 5500 (BDW GT2). 64 bits).
2. Wait for the file to load, it can be around 30 seconds.
3. :( Any other file I try to open the same thing happens.

Actual Results:
The application opens very slow. In one of the occasions I have noticed that some buttons of the Writer menu do not load, instead another figure appears. Activating or deactivating OpenGL and restarting happens the same, slow loading Writer.

Expected Results:
Charge in a couple of seconds.


Reproducible: Always


User Profile Reset: Yes



Additional Info:
[Information automatically included from LibreOffice]
Locale: es
Module: TextDocument
[Information guessed from browser]
OS: Linux (All)
OS is 64bit: yes
Comment 1 Kevin Suo 2021-11-10 10:08:12 UTC
Just to double confirm, did you try with a new user profile (rename or delete ~/.config/libreoffice)? I do encounter this but with a fresh profile it works fine.
Comment 2 Xisco Faulí 2021-11-23 10:11:25 UTC
Thank you for reporting the bug. Please attach a sample document, as this makes it easier for us to verify the bug. 
I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the requested document is provided.
(Please note that the attachment will be public, remove any sensitive information before attaching it. 
See https://wiki.documentfoundation.org/QA/FAQ#How_can_I_eliminate_confidential_data_from_a_sample_document.3F for help on how to do so.)
Comment 3 QA Administrators 2022-05-23 03:39:44 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2022-06-23 03:50:20 UTC
Dear Luis Salcido,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp