Bug 145634 - Writer hangs when resizing window with large documents in Web view
Summary: Writer hangs when resizing window with large documents in Web view
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer Web (show other bugs)
Version:
(earliest affected)
7.1.4.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-11-11 20:40 UTC by Dave Cleary
Modified: 2022-06-14 03:28 UTC (History)
2 users (show)

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Crash report or crash signature:


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Description Dave Cleary 2021-11-11 20:40:48 UTC
Description:
If I have a large document (90K words) open in Writer while it is in Webview, and try to resize the main window, Writer hangs.

Steps to Reproduce:
1.Open a very large document in Writer
2.Select View->Web
3.Click Restore Down In Title Bar of application
4.Click lower right corner of application window and drag to resize

Actual Results:
Writer (and any other LibreOffice app application that is open) hangs (freezes)

Expected Results:
The Writer window should have been resized without hanging


Reproducible: Always


User Profile Reset: No


OpenGL enabled: Yes

Additional Info:
Version: 7.1.6.2 (x64) / LibreOffice Community
Build: 0e133318fcee89abacd6a7d077e292f1145735c3
Env: CPU threads 8; OS Windows 10.0 Build 19042 (NOTE THIS HAS HAPPENED WITH EARLIER BUILDS TOO)
UI: Skia/Raster; VCL; Win
Locale: en-US (en_US); UI: en-US
Misc: Calc threaded
software: Windows in High Contrast Display Mode; Running Open-Shell (Windows 7 Interface) on top Windows 10;
hardware: ThinkPad L13 Yoga; Intel 10thGen x5 processor; 8GB memory
Comment 1 Dave Cleary 2021-11-11 21:00:46 UTC
I don't believe I have any graphics or tables in my document, but I am including the summary part of the Open GL Extensions Viewer Info report anyway:

Renderer: Intel(R) UHD Graphics
Vendor: Intel
Version: 4.6.0 - Build 27.20.100.8729
Shading language version: 4.60 - Build 27.20.100.8729


Max texture size: 16384 x 16384
Max vertex texture image units: 32
Max texture image units: 32
Max geometry texture units: 32
Max anisotropic filtering value: 16
Max viewport size: 16384 x 16384
Max Clip Distances: 8
Max samples: 16


GL Extensions: 260
Comment 2 Ezinne 2021-11-14 12:31:41 UTC
Please can you share a sample file?
Comment 3 QA Administrators 2022-05-14 03:42:10 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2022-06-14 03:28:40 UTC
Dear Dave Cleary,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

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