Bug 145770 - System User logs off when opening keyword protected Word DOC file
Summary: System User logs off when opening keyword protected Word DOC file
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
6.4.7.2 release
Hardware: x86-64 (AMD64) All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-11-19 08:21 UTC by hl.cra
Modified: 2022-07-05 03:49 UTC (History)
1 user (show)

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Crash report or crash signature:


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Description hl.cra 2021-11-19 08:21:13 UTC
Description:
After system update in Ubuntu 20.04 LTS user was always logged off when trying to open keyword protected DOC file. This does not happen when using Textmaker alternatively. Key word protection was originally made by WORD 2003 or earlier Writer-version.

Steps to Reproduce:
1.Open key word protected DOC-file by writer 
2.
3.

Actual Results:
user was logged off the system and needs to log on again

Expected Results:
Writer should ask for password to open DOC-file


Reproducible: Always


User Profile Reset: No


OpenGL enabled: Yes

Additional Info:
Alternatively Textmaker (by Softmaker) opens file regularly. File was originally key word protected by Word 2003 OR earlier version of Writer.
Comment 1 Dieter 2021-12-05 07:22:36 UTC
Thank you for reporting the bug. Please attach a sample document, as this makes it easier for us to verify the bug. 
I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the requested document is provided.
(Please note that the attachment will be public, remove any sensitive information before attaching it)
Comment 2 QA Administrators 2022-06-04 03:33:29 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2022-07-05 03:49:56 UTC
Dear hl.cra,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp