Bug 145805 - Export ODT as XHTML: General Input/Output error, no file produced.
Summary: Export ODT as XHTML: General Input/Output error, no file produced.
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.2.2.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: (X)HTML-Export
  Show dependency treegraph
 
Reported: 2021-11-21 03:29 UTC by Jean Renard Ward
Modified: 2022-07-03 03:31 UTC (History)
4 users (show)

See Also:
Crash report or crash signature:


Attachments
ODT File which cannot be exported as XHTML (154.29 KB, application/octet-stream)
2021-11-21 03:31 UTC, Jean Renard Ward
Details

Note You need to log in before you can comment on or make changes to this bug.
Description Jean Renard Ward 2021-11-21 03:29:21 UTC
ee attached ODT file.
I can save, save-as, export as PDF, export as EPUB all work fine.

After making some text edits (added one additional item on the list of Expert Witness cases at the top: edited some text to fix old typos in a couple of places), I tried to export the file at XHTML.

Export as html/xhtml: progress bar runs for a bit, then a General Input/Output Error, no output file produced.



I have been using this to produce the home page for my web site, so I'm kind of blocked.
Comment 1 Jean Renard Ward 2021-11-21 03:31:30 UTC
Created attachment 176390 [details]
ODT File which cannot be exported as XHTML

See attached ODT file.
I can save, save-as, export as PDF, export as EPUB all work fine.

After making some text edits (added one additional item on the list of Expert Witness cases at the top: edited some text to fix old typos in a couple of places), I tried to export the file as XHTML.

Export as html/xhtml: progress bar runs for a bit, then a General Input/Output Error, no output file produced.



I have been using this to produce the home page for my web site, so I'm kind of blocked.
Comment 2 Jean Renard Ward 2021-11-21 04:30:34 UTC
I uninstalled 7.2.2, and re-installed 7.1.6:

Problem does not happen.  Seems to be just in 7.2.2?
Comment 3 Roman Kuznetsov 2021-11-21 09:46:18 UTC
Confirm the problem in

Version: 7.2.0.4 (x64) / LibreOffice Community
Build ID: 9a9c6381e3f7a62afc1329bd359cc48accb6435b
CPU threads: 4; OS: Windows 6.1 Service Pack 1 Build 7601; UI render: Skia/Raster; VCL: win
Locale: ru-RU (ru_RU); UI: ru-RU
Calc: CL

but not in

Version: 7.3.0.0.alpha1+ (x64) / LibreOffice Community
Build ID: 214fa233338c09156c67f85818b6a2ea6b3235bd
CPU threads: 4; OS: Windows 6.1 Service Pack 1 Build 7601; UI render: default; VCL: win
Locale: ru-RU (ru_RU); UI: en-US
Calc: CL

possibly someone already fixed it and even backport the fix to 7.2? 

Could you wait to 7.2.3 release and try retest the problem?
Comment 4 raal 2021-11-21 15:00:01 UTC
Works for me in Version: 7.3.0.0.alpha1+ / LibreOffice Community
Build ID: fcad2503ede92b515076f9bb3162855dcc2c575d
CPU threads: 4; OS: Linux 5.11; UI render: default; VCL: gtk3
Locale: cs-CZ (cs_CZ.UTF-8); UI: en-US
Calc: threaded

As written in comment 3, please retest in newer version. Setting to needinfo. Thank you.
Comment 5 pb 2021-12-03 00:51:12 UTC
There seem to be numerous complaints about this error message, both in bugzilla and in the help forum, for various versions and various file types.  I am currently getting this problem trying to save an odt file to odt in win 7 LO 6.4.3.  (I can't use 7.2.2 because it crashes just from trying to view all pages in the offending file.) It is a large file, about 50MB, with a lot of images.

What I want to add here that might be useuful is that for me this problem is intermittent and can either win or lose for the exact same file.  That makes hard to reproduce.  I do believe, however, that at least in my case it seems to be related to how busy is the disk in question, as well as available memory.

It would be useful for me to know what exactly can trigger this error message.
Comment 6 QA Administrators 2022-06-02 03:34:00 UTC Comment hidden (obsolete)
Comment 7 QA Administrators 2022-07-03 03:31:23 UTC
Dear Jean Renard Ward,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp