Bug 145844 - Multiple crashes with text document
Summary: Multiple crashes with text document
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
(earliest affected) release
Hardware: Other Windows (All)
: medium normal
Assignee: Not Assigned
Depends on:
Reported: 2021-11-23 01:45 UTC by gomurchu
Modified: 2023-07-13 23:23 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


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Description gomurchu 2021-11-23 01:45:44 UTC
I just installed LibreOffice 7.1 on a new laptop running Win 11.  I am trying to create a simple word processor doc (writer) and get crash after crash.  I am dropping a screen grab in the doc and trying to crop it.  This is strange.  I have never had a problem with OfficeLibre.  Version (x64) - not listed in the pull-down below.

Steps to Reproduce:
1. Shift PrtScrn to grab a page.
2.Open Writer, ctrl-v to dump the image.
3. Click the image, right click and select crop.  Try to drag one corner down to crop and Writer crashes.

Actual Results:
See above

Expected Results:
Crop the image.

Reproducible: Always

User Profile Reset: No

Additional Info:
[Information automatically included from LibreOffice]
Locale: en-US
Module: TextDocument
[Information guessed from browser]
OS: Windows (All)
OS is 64bit: no

Version: (x64) / LibreOffice Community
Build ID: c6a4e3954236145e2acb0b65f68614365aeee33f
CPU threads: 16; OS: Windows 10.0 Build 22000; UI render: Skia/Raster; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: CL
Comment 1 gomurchu 2021-11-23 01:50:52 UTC
New laptop (just arrived today)
MSI Creator Z16 Professional Laptop: 16" QHD+ 16:10 120Hz Touch Display, Intel Core i7 11800H, NVIDIA GeForce RTX 3060, 32GB RAM
Comment 2 Dieter 2021-12-08 07:37:53 UTC
I can't confirm it with

Version: (x64) / LibreOffice Community
Build ID: 27d75539669ac387bb498e35313b970b7fe9c4f9
CPU threads: 4; OS: Windows 10.0 Build 19044; UI render: Skia/Raster; VCL: win
Locale: de-DE (de_DE); UI: de-DE
Calc: CL

a) Install latest version of LO and retest: https://www.libreoffice.org/download/download/
b) If it still happens please also try in SafeMode (Help -> Restart in SafeMode). If you get a link to a crash report, please paste that link here.

Thank you.
Comment 3 QA Administrators 2022-06-07 03:27:20 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2022-07-08 03:37:15 UTC
Dear gomurchu,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team