Bug 145930 - Freeze at documents are being saved after the message "Due to an error, LibreOfficeDEV crashed
Summary: Freeze at documents are being saved after the message "Due to an error, Libre...
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.3.0.0 alpha0+
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords: haveBacktrace
Depends on:
Blocks: Cut-Copy
  Show dependency treegraph
 
Reported: 2021-11-28 12:19 UTC by Telesto
Modified: 2024-10-25 13:11 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments
Screenshot dialog (5.08 KB, image/png)
2021-11-28 12:19 UTC, Telesto
Details
Example file (69.74 KB, application/vnd.openxmlformats-officedocument.wordprocessingml.document)
2021-11-28 12:19 UTC, Telesto
Details
bt with debug symbols (11.54 KB, text/plain)
2021-12-13 18:54 UTC, Julien Nabet
Details

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Description Telesto 2021-11-28 12:19:23 UTC
Description:
Freeze at documents are being saved after the message "Due to an error, LibreOfficeDEV crashed

Steps to Reproduce:
1. Open the attached file
2. CTRL+A (3x)
3. CTRL+X (table remains which probably off)
4. CTRL+V
5. CTRL+V -> Crash -> looks like bug 145929
6. Dialog appears
7. Press OK -> Freeze/hang

Debugger shows number of warnings:
warn:sw.core:5416:5268:sw/source/core/docnode/node.cxx:1983 next moves to:
Unable to deliver callback, Unable to deliver callback, Unable to deliver callback, 313131

Actual Results:
Freeze hang

Expected Results:
No hang


Reproducible: Always


User Profile Reset: No



Additional Info:
Version: 7.4.0.0.alpha0+ (x64) / LibreOffice Community
Build ID: ddc57169ac8d1de00403dbb09fef5221beaa0f3d
CPU threads: 4; OS: Windows 6.3 Build 9600; UI render: Skia/Raster; VCL: win
Locale: nl-NL (nl_NL); UI: en-US
Calc: CL
Comment 1 Telesto 2021-11-28 12:19:42 UTC
Created attachment 176548 [details]
Screenshot dialog
Comment 2 Telesto 2021-11-28 12:19:55 UTC
Created attachment 176549 [details]
Example file
Comment 3 Telesto 2021-11-28 12:20:46 UTC
File bored from bug 145912 (exported to DOCX and I likely accessed all changes before saving)
Comment 4 Telesto 2021-11-28 12:25:06 UTC
I think the crash being independent from crash at step 5. Except it's hidden again (without reproducer) when the bug at step 5 gets fixed. Masking the problem again
Comment 5 Dieter 2021-12-13 07:47:56 UTC
I confirm it with

Version: 7.4.0.0.alpha0+ (x64) / LibreOffice Community
Build ID: 2934472ab888ebfe64a153984af2902fac63a7a0
CPU threads: 4; OS: Windows 10.0 Build 19044; UI render: Skia/Raster; VCL: win
Locale: de-DE (de_DE); UI: en-GB
Calc: CL

Additional information:
After pressing OK (step 7) a new window appears: "Documents are being saved" and LO becomes unresponsive.
Comment 6 Telesto 2021-12-13 11:10:40 UTC
@Julien
Does a debug build deliver some info what's going wrong? Assuming you can skip over the initial crash to Document Recovery window
Comment 7 Julien Nabet 2021-12-13 18:54:05 UTC
Created attachment 176915 [details]
bt with debug symbols

On pc Debian x86-64 with master sources updated today, I got an assertion just after Ctrl-X.
Comment 8 Sophie Sipasseuth 2024-06-24 13:25:47 UTC
No repro with this version of LO:

Version: 25.2.0.0.alpha0+ (X86_64) / LibreOffice Community
Build ID: 513c2bdbb1e7c0ad669d03043db61c94d6524aba
CPU threads: 8; OS: Windows 11 X86_64 (10.0 build 22631); UI render: Skia/Raster; VCL: win
Locale: fr-FR (fr_FR); UI: en-US
Calc: threaded
Comment 9 Dieter 2024-10-25 13:11:41 UTC
Yes, works fine now with

Version: 25.2.0.0.alpha0+ (X86_64) / LibreOffice Community
Build ID: 8a6919f39b4b871904a2a4199755ca619aa707e2
CPU threads: 4; OS: Windows 10 X86_64 (10.0 build 19045); UI render: Skia/Raster; VCL: win
Locale: de-DE (de_DE); UI: en-GB
Calc: CL threaded

=> RESOLVED WORKSFORME