Created attachment 176733 [details] il me dit que la vernsion precedent du 7.2.1.4 ne peut etre desinstallé ????? Bonjour J'ai la version de 7.2.3.2 et je ne peux pas me mettre a jours vers la version 7.2.4, il me dit que je dois chercher la source du 7.2.3.2 et de chercher ce package, du n'importe qui, il precise que je ne peux pas installer le package 7.2.3.2 Ilfaudrait revoir votre package msi 72.4.1 Merxi de faire le nécessaire parce que cela ne va pas du tout Impossible de mettre a jour, il y a un problème dans votre version d'installation du 7.2.4.1 Cordialement PS/ et si j'ose dire il y a urgence surtout qu'il me dit que la version precedente du 7.2.1.4 ne peut ete desisntallé, et pour cause puisuq ej esui en 7.2.3.2
Le screenshot indique que la version "précédente" de 7.2.4.1 (et non pas 7.2.1.4) ne peut être désinstallée. Les publications se font pour chaque version X.Y.Z (le 4ième chiffre correspond juste au nombre d'itérations internes avant la sortie officielle de la version), donc 7.2.3 est bien la version précédente de la 7.2.4 Pour le reste, avez-vous tenté de d'abord désinstaller la version 7.2.3 ? Si ce n'est pas le cas, pourriez-vous tester ? Si la désinstallation de la 7.2.3 est ok, pourriez-vous tenter d'installer la version 7.2.4 J'ai évidemment bien conscience que ceci est un contournement mais c'est pour répondre à l'urgence :-) @Non-French speakers/readers: to summarize, LO upgrade from 7.2.3 to 7.2.4 doesn't work, it complains it can uninstall 7.2.3. I just proposed to uninstall 7.2.3 first then install 7.2.4 as a workaround.
Dear DEJOIE Jean François, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear DEJOIE Jean François, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp