Bug 146321 - Starting Libre Office just crashes, when in safe mode no file open
Summary: Starting Libre Office just crashes, when in safe mode no file open
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.2.4.1 release
Hardware: IA64 (Itanium) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-12-19 21:43 UTC by Ian McCarthy
Modified: 2022-12-15 13:07 UTC (History)
2 users (show)

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Description Ian McCarthy 2021-12-19 21:43:46 UTC 
Description:
Starting Libre Office the pop-up window appears the the header of the main window and then nothing. When I look in task manager there is nothing in there.
When in safe mode it comes up however I still can not open any files to operate on them. I also can not create a new file. Template throws out the list of templates, but I can not select any of them.

Steps to Reproduce:
1.click libreoffice 
2.
3.

Actual Results:
nothing helpful happens

Expected Results:
A window of the document to edit should appear.


Reproducible: Always


User Profile Reset: Yes



Additional Info:
Version: 7.2.4.1 (x64) / LibreOffice Community
Build ID: 27d75539669ac387bb498e35313b970b7fe9c4f9
CPU threads: 16; OS: Windows 10.0 Build 19042; UI render: default; VCL: win
Locale: en-GB (en_GB); UI: en-GB
Calc: threaded
Comment 1 Julien Nabet 2021-12-20 08:56:31 UTC 
Could you give a try at https://wiki.documentfoundation.org/QA/FirstSteps ?
Comment 2 Buovjaga 2022-11-25 13:06:28 UTC 
When in the Safe mode dialog, did you select Reset to factory settings - Reset entire user profile, and finally Apply changes and restart?

Set to NEEDINFO.
Change back to UNCONFIRMED, if the problem persists. Change to RESOLVED WORKSFORME, if the problem went away.
Comment 3 Ian McCarthy 2022-12-15 13:07:56 UTC 
Now on release 7.3.2.2(x64) and all is working well.