Bug 146337 - New install, Windows 10, right click on folder-->New, no options for MSOffice/ Word .docx
Summary: New install, Windows 10, right click on folder-->New, no options for MSOffice...
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Installation (show other bugs)
Version:
(earliest affected)
7.2.4.1 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-12-20 18:01 UTC by soverby
Modified: 2022-12-03 15:37 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments
Win10 Explorer -> New document choices (w/Office 2019 and LO 7.2.4 both installed) (144.93 KB, image/png)
2021-12-21 16:48 UTC, V Stuart Foote
Details
Screen shot: right click-->New (146.15 KB, application/pdf)
2021-12-21 18:35 UTC, soverby
Details
Fix for lost right-click->New choices =MS Office QuickRepair (368.28 KB, application/pdf)
2021-12-29 20:22 UTC, soverby
Details

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Description soverby 2021-12-20 18:01:11 UTC
New US English installation of 7.2.4.1. Windows 10 laptop which has Microsoft Word/Office 2019 client version installed.
After installation, right clicking in document folder and selecting New" no longer provides option for new Word document. No option for LibreOffice Writer document either. 
Only "New" options now (with no way to add more new file types) are:
 
Folder
Shortcut
Bitmap image
OpenDocument Drawing
OpenDocument Presentation
OpenDocument Spreadsheet
OpenDocument Text
Text Document
Compressed(zipped)Folder
Comment 1 V Stuart Foote 2021-12-21 16:48:00 UTC
Created attachment 177062 [details]
Win10 Explorer -> New document choices (w/Office 2019 and LO 7.2.4 both installed)

Can not confirm. The Office 2019 new file choices are available as are the OpenDocument (ODF) choices.

Version: 7.2.4.1 (x64) / LibreOffice Community
Build ID: 27d75539669ac387bb498e35313b970b7fe9c4f9
CPU threads: 8; OS: Windows 10.0 Build 19044; UI render: Skia/Vulkan; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: threaded
Comment 2 V Stuart Foote 2021-12-21 16:52:27 UTC
Oh wait, there is no .docx option for a Word default. Not clear when that went missing.

That is weird!  Guess its confirmed => NEW

@Mike? Same for you?
Comment 3 V Stuart Foote 2021-12-21 16:54:37 UTC
Need to get my eyes checked, its there--second entry.

Back to unconfirmed.
Comment 4 Mike Kaganski 2021-12-21 17:09:13 UTC
(In reply to soverby from comment #0)
> New US English installation of 7.2.4.1. Windows 10 laptop which has
> Microsoft Word/Office 2019 client version installed.
> After installation, right clicking in document folder and selecting New" no
> longer provides option for new Word document. No option for LibreOffice
> Writer document either. 

Have you associated MS Office file types with LibreOffice maybe?
Windows' Shell "New" function relies upon related extension entry under HKEY_CLASSES_ROOT has a subkey with a name that matched the key's default value, which depends on the association ...
Comment 5 soverby 2021-12-21 18:35:34 UTC
Created attachment 177066 [details]
Screen shot: right click-->New

Stuart,
  
 Attached is screen shot of what I get for right click-->New. No option for 
Word .docx
  
 During the install, I did uncheck the Microsoft Office/Word option under 
custom install as I didn't want those to switch to Libre Office. It had been checked as default but I unchecked it for the installation. But then I discovered several Microsoft Word file extensions had in fact been switched to LibreOffice

I manually changed these them back to Word. If the right click--> New is dependent on file extension, .docx should have stayed there. Sorry I didn't write down each file extension I changed. So the problem must be related to my having unchecked that option to preserve Word associations but that didn't completely stop the switching those associations to Libre Office.
I knew this was a beta implementation but didn't expect to be participating in bug reporting. When I discovered the "right click--> New" issue I decided it was something I should report.
  
 Solveig
Comment 6 soverby 2021-12-29 20:22:08 UTC
Created attachment 177202 [details]
Fix for lost right-click->New choices =MS Office QuickRepair

Update on the installation bug that damages the right-click-->New options on Microsoft Windows 10 laptop that has Microsoft Office installed. 

Windows, MS Office Quick Repair procedure reset the registry items necessary to return the right-click-> New options to what they were before installation of LibreOffice. Unfortunately this also removed the options for OpenDocument file formats.
Comment 7 sockseight 2022-12-03 07:29:57 UTC Comment hidden (obsolete)
Comment 8 soverby 2022-12-03 15:37:39 UTC
FYI, I have received what appear to be two malicious/spoofed messages from this site (from bugzilla-daemon@bugs.documentfoundation.org), with URL links to purported "instructions" to follow. On signing in here, I do not see these folks having actually posted items in the bug report record that match these "instructions" emails. This should be a concern for you. System hijack?

FYI The reported bug resolved itself at some point for reasons I don't know. I did not take any additional actions other than what I reported in other postings here.

Here are the emails I received:
================================================================================
[Bug 146337] New install, Windows 10, right click on folder-->New,no options for MSOffice/ Word .docx
Sat 12/3/2022 2:30 AM
From: bugzilla-daemon@bugs.documentfoundation.org
To: soverby@sover.net

https://bugs.documentfoundation.org/show_bug.cgi?id=146337

sockseight@gmail.com changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
     Ever confirmed|0                           |1
             Status|UNCONFIRMED                 |NEEDINFO

--- Comment #7 from sockseight@gmail.com ---
please follow the instructions mentioned in the comment ->
https://bugs.documentfoundation.org/show_bug.cgi?id=146337#c6

hopefully that should resolve the issue that is seen with the right click.

Hello,

Thank you for reporting the bug. Can you please confirm if the issue still
exists in the latest build?


Could you please try to reproduce it with a master build from
https://dev-builds.libreoffice.org/daily/master/ ?
You can install it alongside the standard version.

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the bug is still present in the master build.

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=============================================================================
[Bug 146337] New install, Windows 10, right click on folder-->New,no options for MSOffice/ Word .docx
Sat 12/3/2022 7:27 AM
From: bugzilla-daemon@bugs.documentfoundation.org
To: soverby@sover.net

https://bugs.documentfoundation.org/show_bug.cgi?id=146337

Buovjaga <ilmari.lauhakangas@libreoffice.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
     Ever confirmed|1                           |0
             Status|NEEDINFO                    |UNCONFIRMED

-- 
You are receiving this mail because:
You reported the bug.
You are on the CC list for the bug.