Bug 146393 - Switch language layout crashes Libreoffice
Summary: Switch language layout crashes Libreoffice
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.2.4.1 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-12-23 16:36 UTC by amicious
Modified: 2022-07-24 03:32 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
problem (116.49 KB, image/png)
2021-12-24 07:13 UTC, amicious
Details

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Description amicious 2021-12-23 16:36:59 UTC
HI, unfortunatelly I cannot use Libreoffice, I have 2 language layaouts: hebrew and english on my linux machine, when I'm switching layout it imddietely crashes (not happening on the stable version 7.1)
Comment 1 Kevin Suo 2021-12-23 23:32:08 UTC
(In reply to amicious from comment #0)
If possible please copy-paste the version informatiom in Help > About LibreOffice.

Also, please provide your operating system information.
Comment 2 Mike Kaganski 2021-12-24 05:48:29 UTC
See also: bug 108151 comment 13. Is that Qt?
Comment 3 amicious 2021-12-24 07:13:34 UTC
Created attachment 177121 [details]
problem

here it is, hapenning on flatpak and deb versions
Comment 4 Mike Kaganski 2021-12-24 07:39:30 UTC
(In reply to amicious from comment #3)

Thanks! (A sidenote: just pressing "copy" button next to "Version information" would put the necessary text to clipboard, which is what Kevin asked in comment 1.)

I believe that to be able to work with this, devs would need backtrace and/or strace. Could you please see if you can provide those - see https://wiki.documentfoundation.org/QA/BugReport/Debug_Information ? Thank you!
Comment 5 Jan-Marek Glogowski 2021-12-24 10:26:55 UTC
Please still copy the "About LO" information to the bug report as Mike described in comment 4; that's faster to check then the image.

Then tell us what DE or window manager you are using and describe the steps to reproduce (STR) you do to "switching layout". 

Neither switching the direct layout nor the IM setting crashes LO master here for gen/x11 running in KDE. And actually only the Qt / kf5 or the MS Windows VCL plugin send a SalEvent::InputLanguageChange event, and - according to the screenshot - you're using neither of them. It might be a bug in the X11 IM handling.

While a crash backtrace would be nice, without the STR it might be very hard / impossible to fix.

Info needed:
- copied "About LO" data
- DE or window manager setup info
- STR
- a crash backtrace (optional)

I've changed the report status to NEEDINFO. When you provide the missing information, please turn it back to UNCONFIRMED.
Comment 6 QA Administrators 2022-06-23 03:47:53 UTC Comment hidden (obsolete)
Comment 7 QA Administrators 2022-07-24 03:32:47 UTC
Dear amicious,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp