Bug 146596 - Sporadically, superscripts in the text (indicating a footnote) do not print as superscripts.
Summary: Sporadically, superscripts in the text (indicating a footnote) do not print a...
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.1.6.2 release
Hardware: All macOS (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2022-01-05 18:27 UTC by D. Gold
Modified: 2023-10-16 03:15 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
Bug 14Screen shot, 6596 -LibreOffice_7.3.1_MacOS_x86-64 release-22020316-1704-UTC+11 (273.25 KB, image/png)
2022-03-16 06:35 UTC, Mike Little
Details
Screen shot, Bug 146596 -7.4.0.0.alpha0+ / LibreOffice Community-22020316-1751-UTC+11 (293.73 KB, image/png)
2022-03-16 06:58 UTC, Mike Little
Details
Contains a superscript that did not print as such (14 bytes, text/plain)
2023-03-17 22:27 UTC, D. Gold
Details

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Description D. Gold 2022-01-05 18:27:09 UTC
If I create footnotes in a Writer document, some of the numbers in the text may be printed in normal position (and the others properly print as superscripts) even though on my screen they all appear as superscripts.

I then go to Format --> Character --> Position and find that Normal is checked, even though making a footnote should automatically trigger superscript for the number in the text (that tells me that the problem is not with my printer because it is hard to see how a printer can cause a jump from Superscript to Normal in your program). I then have to manually click Superscript.

If you ask me for samples, it may take a while because I have just finished making those changes in a document that had to be sent out today.
Comment 1 D. Gold 2022-01-20 08:39:15 UTC
Addendum: Even after I reset the position from NORMAL to SUPERSCRIPT manually, it can still jump back on its own to NORMAL and the number will therefore still not print as a superscript.
Comment 2 D. Gold 2022-03-13 20:15:44 UTC
I now have a writer document in which two or three in-text footnote numbers went from superscript to normal position even after i corrected the position to superscript manually. To what email address should I sent you an attachment with those numbers (and, for comparison, some superscript numbers in the same text that have remained superscript. Please write me at the email address you have on file for me.
Comment 3 Mike Little 2022-03-16 06:15:23 UTC
  System Version:	macOS 12.2.1 (21D62)
  Kernel Version:	Darwin 21.3.0
  Boot Volume:	Macintosh HD
  Boot Mode:	Normal
  Computer Name:	mlittle-macmini-20200921’s Mac mini
  Username:	mlittle-macmini-20200921 (mlittle-macmini-20200921)
  Secure Virtual Memory:	Enabled
  System Integrity Protection:	Enabled
  Time since boot:	1 day 6:23


With this:
5.	Download the most recent stable release, LibreOffice_7.3.1_MacOS_x86-64;
6.	Download the most recent Master unstable release, 
7.	Document the state of your system
8.	Confirm the observations of D.gold///

checking the LibreOffice_7.3.1_MacOS_x86-64 release:
6.	Opened Writer
7.	Created a new document, populating it with content.
8.	Create a footnote in a write a document [I used Lorum Ipsum], I created four footnotes in a document. These appear at the bottom of the page of the document.
9.	Selecting the text in the footnote, then choosing Format --> Character --> Position
10.	I can confirm for this release that the observation of the reporter is valid as I to found that for the selected footnote text, and the character format position, that the position of the footnote marker in the text Body was Normal, and not Superscript. [ see screen shot Bug 146596 -LibreOffice_7.3.1_MacOS_x86-64 release-22020316-1704-UTC+11.png]

Thank you for reporting the bug. I can confirm that the bug is present in Version: 7.3.1.3 / LibreOffice Community
Version: 7.3.1.3 / LibreOffice Community
Build ID: a69ca51ded25f3eefd52d7bf9a5fad8c90b87951
CPU threads: 4; OS: Mac OS X 10.16; UI render: default; VCL: osx
Locale: en-AU (en_AU.UTF-8); UI: en-US
Calc: threaded
Comment 4 Mike Little 2022-03-16 06:35:29 UTC
Created attachment 178907 [details]
Bug 14Screen shot, 6596 -LibreOffice_7.3.1_MacOS_x86-64 release-22020316-1704-UTC+11

This a screen shot Bug 146596 -LibreOffice_7.3.1_MacOS_x86-64 release-22020316-1704-UTC+11 relating to comment 
https://bugs.documentfoundation.org/show_bug.cgi?id=146596#c3, by Mike Little
Comment 5 Mike Little 2022-03-16 06:55:08 UTC
Hardware Overview:

  Model Name:	Mac mini
  Model Identifier:	Macmini8,1
  Processor Name:	Quad-Core Intel Core i3
  Processor Speed:	3.6 GHz
  Number of Processors:	1
  Total Number of Cores:	4
  L2 Cache (per Core):	256 KB
  L3 Cache:	6 MB
  Memory:	8 GB
  System Firmware Version:	1715.81.2.0.0 (iBridge: 19.16.10744.0.0,0)
  OS Loader Version:	540.80.2~11
  Serial Number (system):	C07DC0V5PJH7
  Hardware UUID:	CBC43DE6-B8C2-58F5-83D4-6CB60096203C
  Provisioning UDID:	CBC43DE6-B8C2-58F5-83D4-6CB60096203C
  Activation Lock Status:	Enabled


System Software Overview:

  System Version:	macOS 12.2.1 (21D62)
  Kernel Version:	Darwin 21.3.0
  Boot Volume:	Macintosh HD
  Boot Mode:	Normal
  Computer Name:	mlittle-macmini-20200921’s Mac mini
  Username:	mlittle-macmini-20200921 (mlittle-macmini-20200921)
  Secure Virtual Memory:	Enabled
  System Integrity Protection:	Enabled
  Time since boot:	1 day 6:23


With this:
1.	Download the most recent master build, 7.4.0.0.alpha0+ / LibreOffice Community;
2.	Document the state of your system
3.	Confirm the observations of D.gold///

checking the 7.4.0.0.alpha0+ / LibreOffice Community:
1.	Opened Writer
2.	Created a new document, populating it with content.
3.	Create a footnote in a write a document [I used Lorum Ipsum], I created four footnotes in a document. These appear at the bottom of the page of the document.
4.	Selecting the text in the footnote, then choosing Format --> Character --> Position
5.	I can confirm for this release that the observation of the reporter is valid as I to found that for the selected footnote text, and the character format position, that the position of the footnote marker in the text Body was Normal, and not Superscript. [see Bug 146596 -7.4.0.0.alpha0+ / LibreOffice Community-22020316-1751-UTC+11.png]



Thank you for reporting the bug. I can confirm that the bug is present in Version: 7.3.1.3 / LibreOffice Community
 7.4.0.0.alpha0+ / LibreOffice Community:
Version: 7.4.0.0.alpha0+ / LibreOffice Community
Build ID: 9b6a44a3d58cb050156f6f5253c14f6e0f79eabf
CPU threads: 4; OS: Mac OS X 12.2.1; UI render: Skia/Metal; VCL: osx
Locale: en-AU (en_AU.UTF-8); UI: en-US
Calc: threaded
Comment 6 Mike Little 2022-03-16 06:58:32 UTC
Created attachment 178908 [details]
Screen shot, Bug 146596 -7.4.0.0.alpha0+ / LibreOffice Community-22020316-1751-UTC+11

This is the screen shot relating to comment, https://bugs.documentfoundation.org/show_bug.cgi?id=146596#c5 for the lastest Master release, master build, 7.4.0.0.alpha0+ / LibreOffice Community
Comment 7 Buovjaga 2022-12-20 11:57:25 UTC
(In reply to Mike Little from comment #3)
> 9.	Selecting the text in the footnote, then choosing Format --> Character
> --> Position
> 10.	I can confirm for this release that the observation of the reporter is
> valid as I to found that for the selected footnote text, and the character
> format position, that the position of the footnote marker in the text Body
> was Normal, and not Superscript. [ see screen shot Bug 146596
> -LibreOffice_7.3.1_MacOS_x86-64 release-22020316-1704-UTC+11.png]

I don't think this matters here as the footnote indicator is a field, so it has special properties. If it still prints (to PDF) as superscript, then there is no problem.

I could not reproduce on Linux at least.

D. Gold: have you still seen this in the latest versions?

Set to NEEDINFO.
Change back to UNCONFIRMED, if the problem persists. Change to RESOLVED WORKSFORME, if the problem went away.

Arch Linux 64-bit, X11
Version: 7.6.0.0.alpha0+ (X86_64) / LibreOffice Community
Build ID: f6b4c3fb68f9b36e1e64fc4a4c680ab1bb7fb013
CPU threads: 8; OS: Linux 6.0; UI render: default; VCL: kf5 (cairo+xcb)
Locale: fi-FI (fi_FI.UTF-8); UI: en-US
Calc: threaded Jumbo
Built on 20 December 2022
Comment 8 D. Gold 2022-12-21 20:03:45 UTC
Yes, I still see it (the last time was about ten days ago).

I should add that within a Writer file, it occurs sporadically, so that most of the superscript numbers appear as superscripts and just a few (no more than five, I think) appear in the NORMAL position.

With short files the problem seems not to occur at all.
Comment 9 QA Administrators 2022-12-22 03:36:27 UTC Comment hidden (obsolete)
Comment 10 eisa01 2023-03-17 17:53:16 UTC
I can not confirm.

Could you upload a sample document that exhibits the problem on export to PDF?

Version: 7.5.1.2 (AARCH64) / LibreOffice Community
Build ID: fcbaee479e84c6cd81291587d2ee68cba099e129
CPU threads: 10; OS: Mac OS X 13.2.1; UI render: default; VCL: osx
Locale: en-US (en_US.UTF-8); UI: en-US
Calc: threaded
Comment 11 D. Gold 2023-03-17 22:27:12 UTC
Created attachment 186039 [details]
Contains a superscript that did not print as such
Comment 12 QA Administrators 2023-03-18 03:28:08 UTC Comment hidden (obsolete)
Comment 13 Buovjaga 2023-03-18 07:02:11 UTC
(In reply to D. Gold from comment #11)
> Created attachment 186039 [details]
> Contains a superscript that did not print as such

That's a text file, not a Writer document.
Comment 14 QA Administrators 2023-09-15 03:05:58 UTC Comment hidden (obsolete)
Comment 15 QA Administrators 2023-10-16 03:15:16 UTC
Dear D. Gold,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp