Description: Plain text-paste from external programs into LO fails. Problem initially reported in 2013 under bug #62196 https://bugs.documentfoundation.org/show_bug.cgi?id=62196 That bug report has status RESOLVED FIXED, (2021-08-27 in >=7.1.3) given user feedback: https://bugs.documentfoundation.org/show_bug.cgi?id=62196#c140 But I can easily reproduce the problem on one of my computers (LO 7.2.5.2). Since I'm not alone, given comment: https://bugs.documentfoundation.org/show_bug.cgi?id=62196#c141 I submit a follow up ticket to tackle it hopefully for good. Please let me know if more info is required. I'm happy to help getting this issue resolved. Steps to Reproduce: On my COMPUTER-#1 0: Start LO: libreoffice7.2 --calc --safe-mode 1: Copy random piece of text from LO 2: Paste text from #1 into LO 3: Copy random piece of text from Firefox (or any other program) 4: Paste text from #3 into LO Actual Results: Step #4 fails. Text from #1 is pasted instead. The above mentioned steps reproduce the issue every time. The test failed 10 out of 10 tries. Expected Results: Text from #3 is pasted. Reproducible: Always User Profile Reset: Yes Additional Info: Work around: restarting LO fixes issue, until reproduction steps executed again. Problem occurred on COMPUTER-#1, details below: ----------------------------------------------- Version: 7.2.5.2 / LibreOffice Community Build ID: 499f9727c189e6ef3471021d6132d4c694f357e5 CPU threads: 4; OS: Linux 5.4; UI render: default; VCL: gtk3 Locale: en-US (en_US.UTF-8); UI: en-US Calc: threaded Don't think it's related, but for completeness. 1) I connect to this machine via VNC. Running tightvnc server & lxde window manager. 2) $libreoffice7.2 --calc --safe-mode Xlib: extension "XINERAMA" missing on display ":2.0". 3) $glxinfo | grep OpenGL Error: couldn't find RGB GLX visual or fbconfig Problem does NOT occur on COMPUTER-#2, details below: ----------------------------------------------- Version: 7.2.5.2 / LibreOffice Community Build ID: 499f9727c189e6ef3471021d6132d4c694f357e5 CPU threads: 8; OS: Linux 4.15; UI render: default; VCL: gtk3 Locale: en-US (en_US.UTF-8); UI: en-US Calc: threaded
Not reproducible for me using ctrl+C and ctrl+V to copy and paste. Version: 7.3.1.0.0+ / LibreOffice Community Build ID: e25f5b89b22f68a95a4eb1c5c3e920d0033a3608 CPU threads: 8; OS: Linux 5.13; UI render: default; VCL: gtk3 Locale: fr-FR (fr_FR.UTF-8); UI: fr-FR Ubuntu_20.04_x86-64 Calc: threaded Perhaps the problem is on LXDE side. Best regards. JBF
Dear JBF, >Not reproducible for me using ctrl+C and ctrl+V to copy and paste. Thanks for checking the reproducibility on your side. >Perhaps the problem is on LXDE side. Maybe, but the strange thing is that only LO has this problem, other apps in same environment don't experience this problem. And there have been many reports of same issue even on MS-Windows systems. Buts since reproducibility is problematic for most users, but not for me, I'll try to debug it myself. Thus cloned git repo and build LO from source successfully and problem persists. Do you have a tip with which sources to start debugging? Kind regards, T
Don't repro Version: 7.6.0.0.alpha0+ (X86_64) / LibreOffice Community Build ID: cb4c33ef88a0ef252383e7a12678f28c4432347e CPU threads: 4; OS: Linux 5.19; UI render: default; VCL: gtk3 Locale: ro-RO (ro_RO.UTF-8); UI: en-US Calc: threaded Also NOT in Version: 7.5.0.1.0+ (X86_64) / LibreOffice Community Build ID: f29b2b5b7a86fa813ec0410f2788cd9580c7e0b2 CPU threads: 4; OS: Linux 5.19; UI render: default; VCL: gtk3 Locale: ro-RO (ro_RO.UTF-8); UI: en-US Calc: threaded
Can't reproduce on Ubuntu 20.04 and GNOME 3.36.8 with: Version: 7.5.0.1 (X86_64) / LibreOffice Community Build ID: 77cd3d7ad4445740a0c6cf977992dafd8ebad8df CPU threads: 8; OS: Linux 5.15; UI render: default; VCL: gtk3 Locale: en-AU (en_AU.UTF-8); UI: en-US Calc: threaded Nor with: Version: 7.2.7.2 / LibreOffice Community Build ID: 8d71d29d553c0f7dcbfa38fbfda25ee34cce99a2 CPU threads: 8; OS: Linux 5.15; UI render: default; VCL: gtk3 Locale: en-AU (en_AU.UTF-8); UI: en-US Calc: threaded Great that you will test on your own build. You can also test a currently supported version of LibreOffice and see if the issue persists: https://www.libreoffice.org/download/download-libreoffice/ (In reply to Tijs from comment #0) > 1) I connect to this machine via VNC. > Running tightvnc server & lxde window manager. Can you clarify what is the remote OS + DE?
Dear Tijs, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
@reporter: I am pretty sure that the problem here is realted to this here: https://bugs.documentfoundation.org/show_bug.cgi?id=148647#c11 Any way to test whether influence of other running application is the reason for the problem?
Dear Tijs, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp