Bug 146746 - LO 7.3.0.2 stuck on startup in safemode
Summary: LO 7.3.0.2 stuck on startup in safemode
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.3.0.1 rc
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2022-01-13 18:48 UTC by Ryan
Modified: 2022-05-26 09:51 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


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Description Ryan 2022-01-13 18:48:53 UTC
Description:
When starting LO, the splash screen is shown but the app does not open.

Steps to Reproduce:
1. Using either the terminal or the bemenu launcher, I start up LO.


Actual Results:
The splash screen appears with the progress bar complete. Nothing else happens.

Expected Results:
The app opens.


Reproducible: Always


User Profile Reset: Yes



Additional Info:
I am on Ubuntu 22.04 Linux 5.15.0-16-generic #16-Ubuntu SMP Sat Jan 8 10:05:40 UTC 2022 x86_64
Running sway 1.5.1
I did a manual install of LO. 
LO was crashing when I scrolled on one particular document so I was trying to troubleshoot this. I then uninstalled LO and installed via the PPA. This did not help.
I then restarted LO in safe mode. After I did this LO would not go passed the splash screen.
Comment 1 Ryan 2022-01-13 19:31:24 UTC
I tested on another user account and it starts up fine. I hid my user profile (changed the name) and I managed to get it to start up. From there I selected the option to restarted normally (got out of safe mode). I then put my user account back in place, after that everything was back to normal.
Comment 2 Ryan 2022-01-13 19:48:34 UTC
Running in safe mode still freezes with my user profile. I need hide my profile to run in safe mode. 
This surely can't be necessary for safe mode.
Comment 3 Jean-Baptiste Faure 2022-01-19 17:07:56 UTC
As you use a development version of your distribution, it is not possible to decide if the problem is on LibreOffice side. I never had problem to start LibreOffice development versions on Ubuntu 20.04.

Please try on the last released Ubuntu version.

Status has been set to NEEDINFO, please set it back to UNCONFIRMED once requested information has been provided.

Best regards. JBF
Comment 4 Timur 2022-05-26 09:50:37 UTC
This bug needs a resolution. Please confirm you don't have problems anymore. 
While you may install manually, PPA is convenient, especially with control of version or setting -still or -fresh.
Comment 5 Timur 2022-05-26 09:51:45 UTC
If I understand correctly, problem was resolved by renaming LO user profile. 
So I close the bug. 
If not so, please set Unconfirmed again with a fresh description.