LibreOffice keeps crashing and shutting down. LibreOffice does save and recover any documents that are open. Documents that were open are two Writer files and one Impress file. Operating system macOS 12.1 Monterey running on a Mac Mini, NOT an M1 Mac Mini.
What if you launch it in safe mode, I think from the terminal with path/to/libreoffice --safe-mode It might be due to Skia: https://wiki.documentfoundation.org/ReleaseNotes/7.3#Platform_Compatibility
@PeeWee : when it crashes, can you get any Apple Trace information ? e.g. from the Console.app logs ? It crashes quite regularly for me too, but I have where possible reported the precise circumstances under which this happens. We need more detail from you I'm afraid.
Sounds like bug 145843.. or to put it differently, I'm experiencing the same issue
Tested LO 7.3 in Windows 10, Ubuntu, and macOS 10.15.7 Catalina. The result was LO 7.3 operated without any crashes. It appears the crashing problem is limited to macOS 12.1 Monterey.
When LO 7.3 crashes on my Mac Mini, I am updating GS7306 Getting Started with Impress to version 7.3. This means that I have two Writer files and one Impress file open. LO7.3 is stable for about 5 minutes, then starts crashing immediately I start to work on the open files. LO does recover and save the files, then LO opens the files. I try to save, but LO 7.3 immediately crashes again. This makes it impossible to use LO 7.3 on my main Mac computer running macOS 12.1 Monterey. When LO 7.3 crashes no report is generated that I could save for further use. Hope the above helps in solving the problem. I am not a software expert, so would need some help if more information is required.
(In reply to PeeWee from comment #5) As far I'm aware it's about amount of dialogs.. After 3 dialogs open the same time it getting unstable. (So Wizard at impress + tip of the day + about Window) It's Skia related: only happens with Raster; not with Vulkan Reproducing it is for me not the issue.. But lacking a symbol build for a decent backtrace (and/or to check of the build environment matters for the issue to occur). However, me and LODE aren't friends, yet..
@PeeWee : have you allowed the LO 7.3 version complete disk access under macOS security preferences? I've noticed when working with dev builds in lldb debugging sessions repeated security warnings on the console and am wondering whether there are new security requirements under Monterey that the app bundle doesn't take into account.
Telesto: let me know, if you need help with LODE and we can have a screensharing call. I've never set up a dev environment on macOS, but maybe I can help.
Alex - LO 7.3 had full security access. No other software has a problem Monterey. Telesto - do not understand your comment about dialogs. Three files open, but no dialogs open. Move the mouse cursor and LO immediately crashes. System Integrity Protection (SIP) in macOS was switched off because I was sorting out a problem of an unwanted application that was refusing to be deleted.
(In reply to PeeWee from comment #9) > Telesto - do not understand your comment about dialogs. Three files open, > but no dialogs open. Move the mouse cursor and LO immediately crashes. I can't repro my problem that easy.. so maybe it's something different. Maybe enter "codesign -vvv --deep --strict /Applications/LibreOffice.app" in the terminal?
My bug report 146765 also relates to crashing when moving the mouse cursor in a separate window to a Writer form document - possibly related to your report.
Created attachment 177644 [details] Crash report for LO 7.2.5
LO 7.2.5 crashes with 2 Writer files open on my Mac Mini running macOS 12.1 Monterey. The attached crash report was generated by my Mac Mini. This crash may be related to the crashing problem for LO 7.3. If you go to LibreOffice > Preferences > Options > Load/Save > General and switch off "Save AutoRecovery information every" stops LO 7.2.5 from crashing. Also, the time interval between crashes on LO 7.3 increases from every 5 minutes approx to every 15 minutes approx with this option switched off.
[Automated Action] NeedInfo-To-Unconfirmed
@PeeWee Ah, this crashing on AutoSave is/was a known bug in a previous version of LO, which appears to have resurfaced - sigh. The fact that it still crashes after 15 min or so, even when you specifically turn the autosave off is due to the automatic factory save default of file activity within the LO process, which occurs every 10 to 15 min or so (I don't remember exactly what this is, but I seem to recall that active data in the file is stored in a lockfile and it is this that gets written to every 15 min or so. Perhaps someone more knowledgable with the internal workings can chime in here.
Created attachment 177839 [details] LO 7.3.0.2 crash report Testing LO 7.3.0.2 on my Mac Mini running macOS 12.2 Monterey and needless to say, LO crashed after a few minutes of operating. I have attached a crash report generated by my Mac Mini to help solving this problem
(In reply to PeeWee from comment #17) > Created attachment 177839 [details] > LO 7.3.0.2 crash report > > Testing LO 7.3.0.2 on my Mac Mini running macOS 12.2 Monterey and needless > to say, LO crashed after a few minutes of operating. I have attached a crash > report generated by my Mac Mini to help solving this problem Based on my reading of frame 31 to 21 of thread 0 I would say expect this to be bug 145843 Which is likely caused by compiler (Xcode?) used to build release builds. My own build is running fine. So it's or compiler level issue or some work around is needed at the Skia level
Unfortunately, still no repro for me with: Version: 7.3.0.1 / LibreOffice Community Build ID: 840fe2f57ae5ad80d62bfa6e25550cb10ddabd1d CPU threads: 8; OS: Mac OS X 12.1; UI render: Skia/Metal; VCL: osx Locale: fr-FR (fr_FR.UTF-8); UI: fr-FR Calc: threaded I set document autosave to 3 min. Automatic Backup was not set (not sure whether that makes any difference, et not specified by OP in initial report). Opened several other files, at the same time, switching from one to the other to make changes, then totally switching app contexts to move to a different app and back again - no crash. Notice that the trace file provided by the OP includes this line, which is particularly pointed out by the Apple trace system in thread 0 instruction stream: [f3]a4 5d c3 48 39 fe 74-f9 48 01 d6 48 01 d7 48 ..].H9.t.H..H..H <== Unfortunately, I have no idea what that means.
(In reply to Alex Thurgood from comment #19) > Unfortunately, still no repro for me with: Try Skia software rendering/ aka Skia Raster. I'm having no issue with Vulkan. The watchdog enables Forced software rendering by default on my Macbook
Update on the crash problem. LO 7.3.0.3 installed on an INTEL silicon Mac Mini running macOS 12.2 Monterey. Open one Writer document and click once in the document and LO 7.3.0.3 immediately crashes. LO 7.3.0.3 installed on an Apple silicon M1 MacBook Air running macOS 12.2 Monterey. Open one Writer document and worked on the document doing several edits, copying and pasting for over 3 hours. LO did not crash and I closed LO normally. Conclusion - looks like the crash problem only happens on INTEL powered Macs running macOS 12 Monterey.
I have the same problem on my iMac (Intel Proc. MacOS 12.2, LO 7.3.0.3). I have unchecked in Preferences, LibreOffice, View, the option "Use Skia for all rendering" and the probmlem seems to be gone. In another test, I activated Skia, but deactivated "Force Skia software rendering". This also seems to solve the problem.
Skia will be deactivated by default on macOS in 7.3.1: https://git.libreoffice.org/core/commit/290957ad1383565c97201360defdeae9ae5ef502
I have also deactivated Skia on my Intel Mac Mini running macOS 12.2 Monterey. LO 7.3.0 appears to behave and has had no crashes so far as I work on one of the LO user guide chapters.
*** Bug 147445 has been marked as a duplicate of this bug. ***
Thanks for reporting this issue. Could you please try with LibreOffice 7.3.1 from https://www.libreoffice.org/download/download/ ?
I am using LibreOffice downloaded from https://www.libreoffice.org/download/download/ (In reply to Xisco Faulí from comment #26) > Thanks for reporting this issue. > Could you please try with LibreOffice 7.3.1 from > https://www.libreoffice.org/download/download/ ?
(In reply to PeeWee from comment #27) > I am using LibreOffice downloaded from > https://www.libreoffice.org/download/download/ > > > (In reply to Xisco Faulí from comment #26) > > Thanks for reporting this issue. > > Could you please try with LibreOffice 7.3.1 from > > https://www.libreoffice.org/download/download/ ? Share the info from Help - About LibreOffice
Dear PeeWee, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Hello I tried today again with the latest version... still does not work I create a new document, with just the word "test" I can't save or export in PDF, when I try, it freeze, load for several seconds (with the mac wheel), then nothing happen... regards Version: 7.5.4.2 (X86_64) / LibreOffice Community Build ID: 36ccfdc35048b057fd9854c757a8b67ec53977b6 CPU threads: 8; OS: Mac OS X 10.15.7; UI render: default; VCL: osx Locale: fr-FR (fr_FR.UTF-8); UI: en-US Calc: threaded
At the moment I am using LibreOffice 7.5.4.2 with all three computer operating systems and having no problems with crashing. Has this latest version of LO fixed the problem?
hi No, I just posted it because I just tried it with this latest version, and it still doesn't work regards
(In reply to Etienne from comment #30) > Hello > I tried today again with the latest version... still does not work > I create a new document, with just the word "test" > > I can't save or export in PDF, when I try, it freeze, load for several > seconds (with the mac wheel), then nothing happen... > > regards > > Version: 7.5.4.2 (X86_64) / LibreOffice Community > Build ID: 36ccfdc35048b057fd9854c757a8b67ec53977b6 > CPU threads: 8; OS: Mac OS X 10.15.7; UI render: default; VCL: osx > Locale: fr-FR (fr_FR.UTF-8); UI: en-US > Calc: threaded Sorry, I was the one who closed your own report as duplicate. Let's open it again and close this one.