Bug 146806 - printing, custom paper size, 2pages in 1, duplicate
Summary: printing, custom paper size, 2pages in 1, duplicate
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Printing and PDF export (show other bugs)
Version:
(earliest affected)
7.2.5.2 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2022-01-17 01:06 UTC by ezra717
Modified: 2023-12-09 03:14 UTC (History)
1 user (show)

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Description ezra717 2022-01-17 01:06:05 UTC
Description:
0. LibreOffice version 7.2.5.2(x64) windows

1. new document -> type something 4 pages

2. format -> page style -> paper format -> User, width:5.5, Height:8.5

3. print -> Paper sides: Print on both sides (duplex short edge), Page Layout: Paper Size: Letter (8.5x11) Pages per Sheet: 2

result: you will get 2 papers 
expected result:  1 paper on both side printed.

happens with writer, draw

Steps to Reproduce:
1. new document -> type something 4 pages

2. format -> page style -> paper format -> User, width:5.5, Height:8.5

3. print -> Paper sides: Print on both sides (duplex short edge), Page Layout: Paper Size: Letter (8.5x11) Pages per Sheet: 2


Actual Results:
page 1, 2 printed on 1st paper front side
page 3, 4 printed on 2nd paper front side

Expected Results:
page 1, 2 printed on front side and page 3,4 printed on back side


Reproducible: Always


User Profile Reset: No



Additional Info:
happens with writer, draw. I do not know about other software.

Version: 7.2.5.2 (x64) / LibreOffice Community
Build ID: 499f9727c189e6ef3471021d6132d4c694f357e5
CPU threads: 8; OS: Windows 10.0 Build 22000; UI render: Skia/Raster; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: threaded
Comment 1 Stéphane Guillou (stragu) 2023-05-11 16:29:42 UTC
I can't test on letter paper, but I did test with:
- 4-page document
- Format > Page style set to 10.5 cm × 14.85 cm
- Print on both sides (duplex short edge)
- Paper size: A4 210mm × 297mm (which is supposed to fit just two of those smaller pages)
- Pages per sheet: 2
- Orientation: landscape

I get one single sheet, printed on both sides, all 4 pages visible. So not reproducing your issue in:

Version: 7.6.0.0.alpha0+ (X86_64) / LibreOffice Community
Build ID: 88bd66d258de5fee3d35aba80c61fec49eb2a969
CPU threads: 8; OS: Linux 5.15; UI render: default; VCL: gtk3
Locale: en-AU (en_AU.UTF-8); UI: en-US
Calc: threaded

Can you please:
- update to a currently supported version (7.4 or 7.5);
- check if there are more settings in the printer's Properties (button in the Print dialog), like more duplex settings;
- test again to see if you can still reproduce the issue.

Thank you!
Comment 2 QA Administrators 2023-11-08 03:15:38 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2023-12-09 03:14:51 UTC
Dear ezra717,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

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