Bug 146886 - Intermittent crashes at soffice.bin start on Windows 10/11 - Abort was called at 213 line in...
Summary: Intermittent crashes at soffice.bin start on Windows 10/11 - Abort was called...
Status: RESOLVED DUPLICATE of bug 145803
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.2.5.2 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2022-01-20 20:41 UTC by Mariusz Dykierek
Modified: 2022-01-21 11:26 UTC (History)
0 users

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Crash report or crash signature:


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Description Mariusz Dykierek 2022-01-20 20:41:15 UTC
Description:
Auss laptop with dual Intel/Nvidia graphics card.
The story is long but the common factor is a crash that got harder and harder to avoid with subsequent releases of LibreOffice.
  C:\Users\Aneta>"C:\Program Files\LibreOffice\program\soffice.bin
  Abort was called at 213 line in file:
  D:\qb\workspace\21461\source\vpg-compute-neo\shared\source\memory_manager\memory_manager.cpp
At first safe mode helped. Disabling acceleration was enough.
Then a few months and couple of versions it did not help any more so I an act of desperation I deleted all registry entries related to LibreOffice - started to work.
Recently NOTHING helps. After a fresh install, removal of the profile folder does not allow to start Libreoffice. I was lucky to find a profile of other user that work. When it starts to crash I have to replace current profile with a backup of what still saves my a**.
No, updating the graphics driver does not help or change the situation.
To make things worse. It works with acceleration enabled.
I may be wrong, but it seems that settings from safe mode get lost after regular start (and crash).

Steps to Reproduce:
1.Start LibreOffice


Actual Results:
Abort was called at 213 line in file:
D:\qb\workspace\21461\source\vpg-compute-neo\shared\source\memory_manager\memory_manager.cpp

Expected Results:
Show LibreOffice window.


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
Windows 10 before.
Windows 11 now.
Asus Laptop with Intel/NVidia graphics.

I'll be glad to provide any more detail as needed.
Comment 1 Timur 2022-01-21 10:16:05 UTC
There should be a single issue, can we mark a duplicate of bug 145803?
Comment 2 Mariusz Dykierek 2022-01-21 10:33:12 UTC
Yes, I guess.
Thing is - do I have to put my comments into the 1st bug it gets duplicated against?
Comment 3 Timur 2022-01-21 11:26:52 UTC
If you can add something useful, please do. 
Like exact graphic card.

*** This bug has been marked as a duplicate of bug 145803 ***