Bug 147249 - cannot change fonts, colors, paragraph, etc etc. the drop down menu doesn't load
Summary: cannot change fonts, colors, paragraph, etc etc. the drop down menu doesn't load
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.3.0.3 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2022-02-07 12:55 UTC by 11afepa6o6
Modified: 2022-12-21 03:20 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


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Description 11afepa6o6 2022-02-07 12:55:13 UTC
Description:
The drop-down menu like "Set Paragraph Style", "Font Name", "Font Size", "Underline", etc. Basically all the drop-down option in that row doesn't open. When I click on any of them it tries to open but, in matter of second it flickers and closes immediately. However, the toolbar is working fine. I also uploaded a video to show how bad the bug is and is not usable at the moment. Link here: https://www.youtube.com/watch?v=W3JyTMyzAlI&t=2s

Steps to Reproduce:
1.Open LibreOffice Writer
2.Try to click on "Change Paragraph Style", "Font Name", "Font Size", "Character Highlighting Color", etc. drop-down menus
3.Repeat

Actual Results:
After clicking on the drop-down menu it flickers and closes immediately within matter of a second.

Expected Results:
The menu should've been loaded


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
About LibreOffice:-
Version: 7.3.0.3 / LibreOffice Community
Build ID: 30(Build:3)
CPU threads: 4; OS: Linux 5.16; UI render: default; VCL: kf5 (cairo+wayland)
Locale: en-AU (en_AU.UTF-8); UI: en-US
7.3.0-4
Calc: threaded

Other Information:-
OS: Arch Linux, btw
Kernel: 5.16.5-arch1-1
Architecture: x86_64
CPU: Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz
Comment 1 Timur 2022-02-07 13:35:55 UTC
Please: 
- search existing bugs, including closed
- test with master LO 7.4+
Comment 2 Suthagar 2022-05-21 12:01:06 UTC
Version: 7.4.0.0.alpha0+ / LibreOffice Community
Build ID: 465c3ad95059f0efa13c8027f7383c4d20a5b2ff
CPU threads: 2; OS: Linux 5.4; UI render: default; VCL: gtk3
Locale: en-IN (en_IN); UI: en-US
Calc: threaded

The result is : the dropdown was work perfectly.
Comment 3 kamal K 2022-05-21 12:08:47 UTC
Following Steps to Reproduce:
1.Open LibreOffice Writer
2.Try to click on "Change Paragraph Style", "Font Name", "Font Size", "Character Highlighting Color", etc. drop-down menus
3.Repeat

verified (OS: MackBook pro) the below version it's working fine

Version: 7.4.0.0.alpha1+ / LibreOffice Community
Build ID: a2ffd71f20e14f797f30223fe29b3ac1e92eafdf
CPU threads: 4; OS: Mac OS X 10.15.7; UI render: Skia/Metal; VCL: osx
Locale: en-IN (en_IN.UTF-8); UI: en-US
Calc: threaded
Comment 4 Matheswaran.S 2022-05-21 13:19:03 UTC
Version: 7.4.0.0.alpha0+ / LibreOffice Community
Build ID: 465c3ad95059f0efa13c8027f7383c4d20a5b2ff
CPU threads: 4; OS: Linux 5.4; UI render: default; VCL: gtk3
Locale: en-IN (en_IN); UI: en-US
Calc: threaded


i can change paragraph style,font,font size in libreoffice writer.
Comment 5 Timur 2022-05-23 09:39:49 UTC
Matheswaran set to New, confirming the bug, but he wrote "I can change .." by which I understand he didn't reproduce? 
Matheswaran please clarify. 

Reporter, please install LO latest 7.3.3 and confirm if you still have an issue.
Comment 6 QA Administrators 2022-11-20 03:34:38 UTC Comment hidden (obsolete)
Comment 7 QA Administrators 2022-12-21 03:20:30 UTC
Dear 11afepa6o6,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp