Bug 147266 - Moving cursor on M1 Macmini
Summary: Moving cursor on M1 Macmini
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.3.0.3 release
Hardware: ARM macOS (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: macOS-UI-polish
  Show dependency treegraph
 
Reported: 2022-02-07 21:07 UTC by Avrum Lapin
Modified: 2023-02-23 12:42 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


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Description Avrum Lapin 2022-02-07 21:07:55 UTC
M1 Macmini  Mac OS 11.6.03

Libre Office 7.3.03 and previous 7 .....

Opening docx or .odt documents

Cursor has the shakes

Cant select (to delete text etc)
Comment 1 Alex Thurgood 2022-02-09 16:42:48 UTC
@Avrum : we need more information please.

Are you using the aarch64 (M1-specific) build, or the x86-64 build (which works via Rosetta 2) ?

What do you mean exactly by "cursor has the shakes" ?

Does the cursor vibrate indiscriminately in one place, or does it jump around all over the place ?

Does this behaviour occur with any file (Calc, Draw, Impress, etc), or just word processing documents ?

Do you have any accessibility features enabled ? If so, which ones ?
Comment 2 Alex Thurgood 2022-02-09 16:55:28 UTC
No repro with

LO 7.3.0.3 for Arm (aarch64) 
Build : 0f246aa12d0eee4a0f7adcefbf7c878fc2238db3
Threads CPU : 8; OS : Mac OSX 12.2
UI Render : Skia/Metal; VCL : osx
Locale : fr-FR (fr_FR.UTF-8); Language IHM : fr-FR
Misc: Calc: threaded
Comment 3 Avrum Lapin 2022-02-09 20:55:21 UTC
Thanks for your response


Build

  Model Name:	Mac mini
  Model Identifier:	Macmini9,1
  Chip:	Apple M1
  Total Number of Cores:	8 (4 performance and 4 efficiency)
  Memory:	16 GB
  System Firmware Version:	7429.81.3
  OS Loader Version:	6723.140.2
  Serial Number (system):	H2WFQ0WHQ6NY
  Hardware UUID:	84ADF1A2-7E23-5B2A-9986-2933DE478AB5
  Provisioning UDID:	00008103-001A64C02ED9001E
  Activation Lock Status:	Disabled

Hopefully this has the build info.  If not where is it?

Cursor has the shakes  -  (the cursor jitters in one place but can be moved with the mouse or arrow keys).  This occurs in text and Calc and possibly others

No accessibility features enabled 

Not a problem with Open Office  or Softmaker Free Office , Pages or WPS.  I don’t use MS Office.

Biggest problem is the inability to select text
Comment 4 QA Administrators 2022-02-10 03:42:25 UTC Comment hidden (obsolete)
Comment 5 Alex Thurgood 2022-02-10 10:34:37 UTC
(In reply to Avrum Lapin from comment #3)
> Thanks for your response
> 
> 
> Build
> 
>   Model Name:	Mac mini
>   Model Identifier:	Macmini9,1
>   Chip:	Apple M1
>   Total Number of Cores:	8 (4 performance and 4 efficiency)
>   Memory:	16 GB
>   System Firmware Version:	7429.81.3
>   OS Loader Version:	6723.140.2
>   Serial Number (system):	H2WFQ0WHQ6NY
>   Hardware UUID:	84ADF1A2-7E23-5B2A-9986-2933DE478AB5
>   Provisioning UDID:	00008103-001A64C02ED9001E
>   Activation Lock Status:	Disabled
> 
> Hopefully this has the build info.  If not where is it?
> 


Thanks for the system info.
The LO build info is available from the LibreOffice application menu, when it is running, go into the LibreOffice menu at the top of your screen, and choose "About". This will display a dialog, you can click on the Version Information icon to copy the information which is displayed below into the copy buffer, and then paste it with Cmd-V into the reply window of this bug in your browser.
Comment 6 Alex Thurgood 2022-02-10 10:42:10 UTC
@Avrum :

Can you also let us know what you see in :

LibreOffice > Preferences > View

in particular which of the Skia options are activated / deactivated ?

These are listed as tick boxes under "Graphics Output".

Also try experimenting whether deactivating one, more or all of these options has any effect on your vibrating cursor.
Comment 7 Alex Thurgood 2022-02-10 11:07:23 UTC
Avrum: can you also let us know whether you've configured any particular behaviour for the mouse under 

Preferences > LibreOffice > View - Mouse

and also whether you've activated the Direct Cursor option under:

Prefereces > LibreOffice Writer > Formatting Aids
Comment 8 Avrum Lapin 2022-02-10 17:30:39 UTC
Comment 5
   Libre Office Build
     0f246aa12D0eee4a)of7adcefb.....
     also
     gerrit.libreoffice.org / core / 0f246aa12d0eee4a0f7adcefbf7c878fc2238db3
     0f246aa Version 7.3.0.3, tag libreoffice-7.3.0.3 by Christian Lohmaier · 2 weeks ago 
     lb3938b0 bump product version to 7.3.0.3 by Christian Lohmaier · 2 weeks ago
     a8b4f66 tdf#146144 sw: add tooltip to table rows with change tracking by László Németh · 2 weeks ago
     d8b1321 update credits by Christian Lohmaier · 2 weeks ago

Comment 6 
    Preferences>View
       Use antialiasing 
       Use Skia for all renderings
          both checked, Unchecking had no impact

Comment 7 
     Avrum: can you also let us know whether you've configured any particular
behaviour for the mouse under 

Preferences > LibreOffice > View - Mouse     Nothing activated 

and also whether you've activated the Direct Cursor option under:

Prefereces > LibreOffice Writer > Formatting Aids    Not checked

Avrums Comment:
     What about the inability to select text. I can live with a jitttery cursor, I can't live with an inability to select
Comment 9 QA Administrators 2022-02-11 03:41:51 UTC Comment hidden (obsolete)
Comment 10 Alex Thurgood 2022-02-11 11:34:49 UTC
(In reply to Avrum Lapin from comment #8)

> 
> Avrums Comment:
>      What about the inability to select text. I can live with a jitttery
> cursor, I can't live with an inability to select

Thanks for the feedback. My questions were an attempt to rule out possible LO configuration settings that might be the cause.

The inability to select text and the jitters are probably related. The only other thing I can suggest is a possible conflict between LO and your mouse driver.

What kind of mouse is it, how is it connected, and what speed have you set the OS system preferences of the mouse cursor to ?
Comment 11 Avrum Lapin 2022-02-11 15:30:04 UTC
Rec Comment 10

The Mouse is a Logitek M325 (a wireless model)

Mouse settings are default (about mid range between slow and fast)
Comment 12 Alex Thurgood 2022-02-11 15:48:51 UTC
@Avrum : can you check whether your OS system preferences has any Logitec accessibility options that have been added when the driver was installed/recognized by macOS ? These might have been added under Security & Privacy > Privacy in one of the many possibilities offered there, but probably under Accessibility ?

It might be worth checking to see if anything was added by Logitech to Data Entry, and Bluetooth. For example, I used to have a Wacom graphics tablet with wireless mouse, and I have entries for those apps in Accessibility and Data Entry.

The reason I suggest this is from a reading of this thread:
https://www.reddit.com/r/MacOS/comments/dmot4b/logitech_bluetooth_mouse_lag_and_stutter_after/

where something similar (but not identical) was reported generally against macOS.

Note that this may only provide a workaround. 

Unfortunately, LibreOffice is known not to play nicely with accessibility features on macOS.
Comment 13 Avrum Lapin 2022-02-11 18:00:50 UTC
Couldn't find anything that looked like a Logitech driver (may not know where they might be hiding)

Disconnected Logitec mouse and used an old Dell wired mouse and the same problem exists.

I think that you may need an M1 chip computer and Big Sur to replicate what I am seeing.
Comment 14 Alex Thurgood 2022-02-11 20:55:23 UTC
(In reply to Avrum Lapin from comment #13)

> I think that you may need an M1 chip computer and Big Sur to replicate what
> I am seeing.

That's what I've got. I don't have the Logitech mouse though.
Tried to reproduce on Macmini and MBPro, both with M1 processors. No repro for me, sorry.
Comment 15 steve 2022-02-14 10:21:57 UTC
Used the M325 and had similar problems on one Intel mac but not another, so this mouse issue is not limited to M1 macs. This could be a lot of things but I think it is more Logitech related than LibreOffice.

On the problematic Intel mac I encountered the shaking mouse pointer, the SSD had been exchanged resulting in the odd (right to repair anybody) situation, that the mac refused to update its firmware. Being stuck on outdated firmware is a big no no. I assume your M1 mac is on the latest firmware? You can check this using Silent Knight by the fantastic Howard Oakley: https://eclecticlight.co/lockrattler-systhist/
Comment 16 Avrum Lapin 2022-02-14 18:05:13 UTC
Ref Comment 15,
    Tried Silent Knight, found some missing firmware, installed same, still have Jittery cursor
    Tried two other mice,  an ONN (Walmart) wireless 18H a,d a Logitech wired M100 with no success.
     Incidentally I believe that all of these mice use built in Mac OS drivers since these doesn't seem to be any drivers to install
Comment 17 Xisco Faulí 2022-03-09 11:48:04 UTC
Thanks for reporting this issue.
Could you please try with LibreOffice 7.3.1 from
https://www.libreoffice.org/download/download/ ?
Comment 18 Avrum Lapin 2022-03-10 04:10:31 UTC
Re comment 17

Just tried Libre Office 7.3.1

The problem remains
Comment 19 QA Administrators 2022-03-11 03:53:21 UTC Comment hidden (obsolete)
Comment 20 Avrum Lapin 2023-02-22 19:01:47 UTC
The problem no longer exists after upgrading to 13.2.1

No idea of what changed to cure the problem
Comment 21 steve 2023-02-23 12:42:54 UTC
worksforme as per OP comment https://bugs.documentfoundation.org/show_bug.cgi?id=147266#c20