Bug 147378 - Spreadsheet crashes on OS 11
Summary: Spreadsheet crashes on OS 11
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.3.0.3 release
Hardware: Other macOS (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2022-02-11 15:22 UTC by DJLConsulting
Modified: 2022-03-11 09:33 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


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Description DJLConsulting 2022-02-11 15:22:40 UTC
Description:
Works for a few minutes and then crashes continuously. Impossible to use. Dumped profile and created new one and worked for a while and then started crashing again. v 7.3.0.3
states: Due to an error, LibreOffice crashed...

Steps to Reproduce:
1.Open LibreOffice
2.Crash
3.

Actual Results:
Crash

Expected Results:
To function


Reproducible: Always


User Profile Reset: Yes



Additional Info:
Opened same file in Excel and no crash
Comment 1 Alex Thurgood 2022-02-11 16:00:01 UTC
@DJLConsulting :

Is the automatic save option activated in your LibreOffice user preferences ?
If so, what interval is it set to ?

When LO crashes, do you get a crash report or crash log produced by macOS ?

You can check for these with the Console.app in the Utilities folder.
Search for the string "soffice" in the log files when running the Console.app. It will point you to the location of the file if the system has registered anything. You can then upload that file here, but check in a text editor beforehand that there isn't any confidential information included that you wouldn't want to be publicly visible on the bugtracker.
Comment 2 DJLConsulting 2022-02-11 16:15:04 UTC
(In reply to Alex Thurgood from comment #1)
> @DJLConsulting :
> 
> Is the automatic save option activated in your LibreOffice user preferences ?
> If so, what interval is it set to ?
> 
> When LO crashes, do you get a crash report or crash log produced by macOS ?
> 
> You can check for these with the Console.app in the Utilities folder.
> Search for the string "soffice" in the log files when running the
> Console.app. It will point you to the location of the file if the system has
> registered anything. You can then upload that file here, but check in a text
> editor beforehand that there isn't any confidential information included
> that you wouldn't want to be publicly visible on the bugtracker.

I just downloaded the nightly build for 2022 02 11 and it hasn't crashed yet. Apologies but I needed to use it and needed to see if the nightly build would work. So far it works. 2022-02-11_07.30.09/

'automatic save option' meaning Save AutoRecovery info is not checked in this build

Crashed Thread:        8

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000010
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   exc handler [23217]
Comment 3 QA Administrators 2022-02-12 03:38:45 UTC Comment hidden (obsolete)
Comment 4 Xisco Faulí 2022-03-09 11:48:32 UTC
Thanks for reporting this issue.
Could you please try with LibreOffice 7.3.1 from
https://www.libreoffice.org/download/download/ ?
Comment 5 DJLConsulting 2022-03-11 01:23:41 UTC
(In reply to Xisco Faulí from comment #4)
> Thanks for reporting this issue.
> Could you please try with LibreOffice 7.3.1 from
> https://www.libreoffice.org/download/download/ ?

Yes, working so far.
Comment 6 QA Administrators 2022-03-11 03:53:29 UTC Comment hidden (obsolete)
Comment 7 Xisco Faulí 2022-03-11 09:33:32 UTC
(In reply to DJLConsulting from comment #5)
> (In reply to Xisco Faulí from comment #4)
> > Thanks for reporting this issue.
> > Could you please try with LibreOffice 7.3.1 from
> > https://www.libreoffice.org/download/download/ ?
> 
> Yes, working so far.

Thanks for checking.
Closing as RESOLVED WORKSFORME. Probably related to SKIA on mac