Bug 147560 - Writer Crashes with multi page documents using numbering outline (different headings) and inserted pictures.
Summary: Writer Crashes with multi page documents using numbering outline (different h...
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.2.4.1 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2022-02-21 03:00 UTC by JCook
Modified: 2023-07-06 02:46 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments
Document that I am editing/writing. One of several. All same format. (409.87 KB, application/vnd.oasis.opendocument.text)
2022-02-21 03:05 UTC, JCook
Details

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Description JCook 2022-02-21 03:00:08 UTC
Description:
I have a template that I use for writing all procedures and whether on an HP Laptop with Windows 10 or a Dell Computer with Windows 11, the document will freeze up at times so frequently that it is unusable and at other times just often enough that I have forgotten to save my data and lose some of it.

I have tried uninstalling and reinstalling Libre. I have opened in Safe Mode and it still crashes. I have also tried adjusting memory and quantity of undo edits.

Currently I am using 7.2. I tried 7.3 and before that the laptop was already on 7.2 but the Dell had OpenOffice. The problem does not seem to be tied to the version. 

When it does crash it seems to be when I am pressing enter trying to insert lines mid-document The other thing that it does, is it flickers between on being say page 5 of 13 and 5 of 8. (Back and forth repeatedly like it can't decide how many pages there are!) When this is occurring the vertical scroll bar as well as the cursor flicks. 

Any ideas on this? I am open to any suggestions and I am not a computer expert. Please help. Thank you.



Steps to Reproduce:
1.Open document and begin editing. 
2.Add line (using outline) and add images in between lines.
3. Find yourself part way through and start adding additional lines or trying to delete some. 


Actual Results:
When it does crash it is everywhere from once an error to as severe that you can't do anything because every action freezes it.

Expected Results:
If editing mid-document it should be inserting lines and moving the context after it up or down. It should also be adjusting any automatic numbering, which it usually does. 


Reproducible: Sometimes


User Profile Reset: Yes



Additional Info:
Version: 7.2.5.2 (x64) / LibreOffice Community
Build ID: 499f9727c189e6ef3471021d6132d4c694f357e5
CPU threads: 4; OS: Windows 10.0 Build 19044; UI render: Skia/Vulkan; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: threaded
Comment 1 JCook 2022-02-21 03:05:26 UTC
Created attachment 178418 [details]
Document that I am editing/writing. One of several. All same format.

This is the template that I use when writing all of my procedures. This is the one that has been the worst. However, it is not all the time. It was working, then became impossible, then I did all of the uninstalling and reinstalling, and seems to work better in safe mode. Even there though it will take pauses and has crashed. I don't believe it is my profile. Although, I am not 100% sure. I have saved a back-up of it. Any other hints, tips, or tricks would be appreciated.
Comment 2 Dieter 2022-03-09 06:25:05 UTC
Document is very uncommon. Almost the whole document is written in one cell of a table (table 1). If you open the document and move down or up with arrow keys you will notice, that number of pages will always change.

So please change formatting and retest.

Does this solve your problem?

=> NEEDINFO
Comment 3 OfficeUser 2022-08-12 16:40:00 UTC
For me scroll bad begins to flicker strange after entering some lines.

==> Status set to NEW.
Comment 4 OfficeUser 2022-08-12 16:40:20 UTC
-bad +bar
Comment 5 Buovjaga 2022-08-12 16:46:13 UTC
(In reply to OfficeUser from comment #3)
> For me scroll bad begins to flicker strange after entering some lines.
> 
> ==> Status set to NEW.

That's not a crash.
Comment 6 QA Administrators 2023-02-27 03:20:10 UTC Comment hidden (obsolete)
Comment 7 QA Administrators 2023-03-30 03:25:51 UTC Comment hidden (obsolete)
Comment 8 Kathy Barrera 2023-07-06 02:46:05 UTC Comment hidden (spam)