Bug 147624 - Screen is magnified to unusable degree
Summary: Screen is magnified to unusable degree
Status: RESOLVED NOTOURBUG
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.3.0.3 release
Hardware: Other macOS (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2022-02-24 01:20 UTC by DErik
Modified: 2023-02-13 10:11 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments

Note You need to log in before you can comment on or make changes to this bug.
Description DErik 2022-02-24 01:20:04 UTC
Description:
Opened a document and window was filling the screen, so tried to reduce width by dragging an edge of the window. Result was it magnified the entire display, toolbar and text, with no way to demagnify it presented, and no scroll bars at all. Magnifies popup windows as well, like the "Tip of the Day".
This is happening with Text and Spreadsheet documents.

Steps to Reproduce:
1. Opened a document.
2. Drag an edge to resize the window.
3. Result is it magnifies the entire window, toolbar and text, with no way to demagnify it presented, and no scroll bars at all. I made a screen shot of a popup dialog that asks about overwriting cells in a spreadsheet to show the differences. Also magnifies the "Tip of the Day" popup dialog. How can I include that here? Menus did provide Zoom options, but reducing text wasn’t enough. Still could not get to the “Styles” and other options that normally appear in right side of window. (Note: Even the toolbar exceeds the size of the window, and does not display the “additional options” icon since it is outside the window.)
4. I have an external monitor as well. When I double-clicked the document to resize, it went from laptop to the external monitor.
5. I dragged it back to the laptop and resized it again, and now it has proper tool bar icons and shows the right side options dialog and the document text is properly displayed.
6. Double-click title bar again - resized OK. Double clicked it again - still OK. Dragged it back to external monitor - still OK.
6. Grabbed an edge to resize it (which is what I did the first time as well) and it magnified again. Double-click the title - still magnified. Resize with edge of display - still magnified.
7. Dragged it back to laptop - resized it - OK now.
8. This appears repeatable. External monitor is an Acer, about 4 years old. See specs in "Other info".

Actual Results:
Result is it magnifies the entire window, toolbar and text, with no way to demagnify it presented, and no scroll bars at all.

Expected Results:
The window should resize, with tool bar icons and document text remaining the same size as before, but filling the window a little differently.


Reproducible: Always


User Profile Reset: Yes



Additional Info:
Version: 7.3.0.3 / LibreOffice Community
Build: 0f246aa12d0eee4a0f7adcefbf7c878fc2238db3
Environment: CPU threads: 8; OS: Mac OS X 10.16, 2Ghz Quad-Core Intel Core i7
User Interface: UI render: Skia/Metal; VCL: osx
Locale: en-US (en.UTF-8); UI: en-US
Misc: Calc: threaded
Also, working with external monitor: acer SA230, 23-inch, 1920x1080 px, 96px/in, about 3 or 4 years old

Donalds-MBP:~ DErik$ glxinfo | grep OpenGL
OpenGL vendor string: Intel Inc.
OpenGL renderer string: Intel Iris Pro OpenGL Engine
OpenGL version string: 2.1 INTEL-16.5.8
OpenGL shading language version string: 1.20
OpenGL extensions:
Donalds-MBP:~ DErik$
Comment 1 Xisco Faulí 2022-03-09 11:46:38 UTC
Thanks for reporting this issue.
Could you please try with LibreOffice 7.3.1 from
https://www.libreoffice.org/download/download/ ?
Comment 2 QA Administrators 2022-09-06 03:53:55 UTC Comment hidden (obsolete)
Comment 3 DErik 2022-09-17 17:20:17 UTC
While downloading version 7.4.1 to test this again, noticed that version 7.3.0 appears to not have the problem anymore. Now this is some time later, and perhaps a Mac update fixed the problem. But you can close this as I can not reproduce the problem anymore (on a Mac).
Comment 4 QA Administrators 2022-09-18 04:10:21 UTC Comment hidden (obsolete)
Comment 5 Buovjaga 2023-02-13 10:11:18 UTC
Yep, it sounds like some macOS glitch, let's close accordingly.