Created attachment 178637 [details] explication du bug constaté, LibreOffice presque inutilisable Bonjour, Depuis une semaine, LibreOffice ne répond plus. A chaque lancement, il me demande de récupérer un fichier.odt (voir PJ) Ensuite, il ne répond pas à chaque fois que je veux l'utiliser, if faut une attende de plusieurs secondes pour chaque accès à une fonction dans un onglet. J'ai à chaque ouverture, l'apparition d'un fichier .lock dans le dossier du fichier. Après avoir consulté l'aide sur internet, j'ai appris qu'il pouvait exister des fichier .lock cachés dans AppData. J'en ai trouvé plus d'une centaine. Comme il est indiqué qu'il faut faire attention de ne pas supprimer certains fichiers dans AppData, je ne l'ai pas fait. Je voudrais savoir s'il faut tous les supprimer. Je vous envoie en PJ, le détail de ce qui se passe avec des exemples de fichiers .lock trouvés dans AppData. Merci d'avance de m'indiquer ce que je peux faire. Cordialement, Gérard Bourse France
Comment on attachment 178637 [details] explication du bug constaté, LibreOffice presque inutilisable Les détails sont dans la PJ
About .lock files, you can remove them if there are no programs opened. To be sure, just restart your machine, remove .lock files then try to open LO. You can also rename your LO directory profile (see https://wiki.documentfoundation.org/QA/FirstSteps#Corrupted_user_profile).
The question about .lock files was answered. Do you still have a crash on starting LibreOffice? Set to NEEDINFO. Change back to UNCONFIRMED, if the problem persists. Change to RESOLVED WORKSFORME, if the problem went away.
Dear GB, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear GB, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp