Description: The opening of microsoft files is not possible with L.O. Please note that this operation was possible with the L.O. version 7.1 before I experienced the same difficultis with othe type of document: Word and PPT. Herafter is the crash report (sorry in french!) Signature du problème : Nom d’événement de problème: APPCRASH Nom de l’application: soffice.bin Version de l’application: 7.2.6.2 Horodatage de l’application: 62212f53 Nom du module par défaut: ucrtbase.DLL Version du module par défaut: 10.0.10240.16390 Horodateur du module par défaut: 55a5b718 Code de l’exception: 40000015 Décalage de l’exception: 0000000000065a5f Version du système: 6.1.7601.2.1.0.256.1 Identificateur de paramètres régionaux: 1036 Information supplémentaire n° 1: 6718 Information supplémentaire n° 2: 67180ec2be69d610ef3eaacdd017451b Information supplémentaire n° 3: b5f3 Information supplémentaire n° 4: b5f377a20d4cff7ee65eda7f44863fd3 Lire notre déclaration de confidentialité en ligne : http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x040c Si la déclaration de confidentialité en ligne n’est pas disponible, lisez la version hors connexion : C:\Windows\system32\fr-FR\erofflps.txt Steps to Reproduce: 1.open L.O. 2.open the file XLSX 3. Actual Results: The L.O. software didn't open the file an generate a message indicating it stopped Expected Results: opening of the document Reproducible: Always User Profile Reset: No Additional Info: the safe mode did the same result
I tried with different computers. All are with WIN7 SP1 and latest os update. No help! Many Thanks to all the team working on L. O. software and kind regards, François
Thank you for reporting the bug. Please attach a sample document, as this makes it easier for us to verify the bug. I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the requested document is provided. (Please note that the attachment will be public, remove any sensitive information before attaching it. See https://wiki.documentfoundation.org/QA/FAQ#How_can_I_eliminate_confidential_data_from_a_sample_document.3F for help on how to do so.)
https://www.libreoffice.org/get-help/system-requirements/ Do you have KB3063858 , if not that's bug 144902?
All my thanks to the very reactive people, actually the bug was about the KB3063858, I did a reinstallation of WIN7 and this KB was not installed during the operation. I can now use all the files generated by µsoft with no problem. Thank again to all people involved, This is great service. Kindest regards, François
*** This bug has been marked as a duplicate of bug 144902 ***