Bug 148387 - LibreOffice arrow keys do not move cursor, mouse does move cursor, delete does not delete char
Summary: LibreOffice arrow keys do not move cursor, mouse does move cursor, delete doe...
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.3.2.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: Writer-Master-Doc
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Reported: 2022-04-05 08:39 UTC by Dubravko Mario Radic
Modified: 2024-08-01 03:16 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


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Description Dubravko Mario Radic 2022-04-05 08:39:21 UTC
Description:
Dear,

as described, in .odt doc I experienced, this moment, a strange bug that gets okay after some time (like a lag/freeze type of behaviour): 

cursor is frozen, arrow keys do not function, but mouse may move it.

also, delete key does not delete characters back (to the left of the cursor position.

That makes editing impossible.

After some 10-15 min after returning to the workstation - editor started to work correctly again.

Yes OpenGL is active:
❯ glxinfo | grep OpenGL
OpenGL vendor string: Intel Open Source Technology Center
OpenGL renderer string: Mesa DRI Intel(R) HD Graphics 3000 (SNB GT2)
OpenGL core profile version string: 3.3 (Core Profile) Mesa 21.2.6
OpenGL core profile shading language version string: 3.30
OpenGL core profile context flags: (none)
OpenGL core profile profile mask: core profile
OpenGL core profile extensions:
OpenGL version string: 3.0 Mesa 21.2.6
OpenGL shading language version string: 1.30
OpenGL context flags: (none)
OpenGL extensions:
OpenGL ES profile version string: OpenGL ES 3.0 Mesa 21.2.6
OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.00
OpenGL ES profile extensions:


connected with that, there is another bug: side panel flickers indefinitely when mouse cursor is within the blit area.

I feel impatient to fill another bug just for that as it breaks my prooduction time flow currently, but I want to point to a possibly related issue here. (I decided to  post that bug as well now, this is real time operation)

Steps to Reproduce:
1.open Master doc
2.open one more doc from the Navigator menu list of linked documents
3.after about 3 docs opened in that manner the bug will start to exhibit as described

Actual Results:
As described, nothing more to add

Expected Results:
bulletproof, no surprises rock solid ops for rapid productivity in production environment


Reproducible: Sometimes


User Profile Reset: No


OpenGL enabled: Yes

Additional Info:
[Information automatically included from LibreOffice]
Locale: en-US
Module: TextDocument
[Information guessed from browser]
OS: Linux (All)
OS is 64bit: yes

Version: 7.3.2.2 / LibreOffice Community
Build ID: 30(Build:2)
CPU threads: 4; OS: Linux 5.13; UI render: default; VCL: gtk3
Locale: en-US (en_US.UTF-8); UI: en-US
Ubuntu package version: 1:7.3.2~rc2-0ubuntu0.20.04.1~lo1
Calc: threaded
Comment 1 Dubravko Mario Radic 2022-04-05 08:39:45 UTC
No additional comments
Comment 2 Dieter 2022-04-20 10:02:33 UTC
I can't confirm with

Version: 7.4.0.0.alpha0+ (x64) / LibreOffice Community
Build ID: d34d1db55978bdcff082af1e0f75b18fa6fc94f4
CPU threads: 4; OS: Windows 10.0 Build 19044; UI render: Skia/Raster; VCL: win
Locale: de-DE (de_DE); UI: en-GB
Calc: CL

Perhaps ist only happens in very huge subdocuments (many pictures, a lot of comments, ...)

(In reply to Dubravko Mario Radic from comment #0)
> connected with that, there is another bug: side panel flickers indefinitely
> when mouse cursor is within the blit area.
> 
> I feel impatient to fill another bug just for that as it breaks my
> prooduction time flow currently, but I want to point to a possibly related
> issue here. (I decided to  post that bug as well now, this is real time
> operation)
Yes, you should open a separate report. You can add bug number in "See Also" entry of the bug report.
Comment 3 Buovjaga 2023-01-06 13:14:43 UTC
Could be something related to Linux out of memory situation management. Have you seen this since the original report?
Comment 4 Dieter 2024-01-02 07:59:54 UTC
(In reply to Buovjaga from comment #3)
> Could be something related to Linux out of memory situation management. Have
> you seen this since the original report?

Dubravko, could you please retest with LO 7.6 or 24.2?
=> NEEDINFO
Comment 5 QA Administrators 2024-07-01 03:14:20 UTC Comment hidden (obsolete)
Comment 6 QA Administrators 2024-08-01 03:16:01 UTC
Dear Dubravko Mario Radic,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp