Bug 148547 - FILESAVE Saving CSV file(s) corrupt randomly
Summary: FILESAVE Saving CSV file(s) corrupt randomly
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
6.4.7.2 release
Hardware: All Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords: dataLoss
Depends on:
Blocks: CSV-Export
  Show dependency treegraph
 
Reported: 2022-04-13 01:25 UTC by Kiki
Modified: 2023-03-13 03:20 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
sample in texteditor (91.40 KB, image/png)
2022-04-13 01:30 UTC, Kiki
Details

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Description Kiki 2022-04-13 01:25:45 UTC
What happened?

I cannot provide specific reproduce steps because it happens randomly but this make us serious upset about libreoffice when happen while work on large projects

- Open a .csv file (e.g. received .csv file to you/company)
- Work on it (only editing, no other changes, formatting, or else)
- Every time save same as it (means sometimes calc pop-up to ask if necessary to continue save with .csv format)
- E.g. Continue edit it everyday and saving then after 2-3 days or 8-10 days open it, then we notice files have corrupted (that's not on same (day) for every devices) and no way to recover them.

I cannot provide sample files because it's not possible to expose and see screenshots

Files contain: English, Korean, Japanese, Hindi, Sinhala etc contents (only 5%-10% percentage of english contents remain on every files/devices and all other languages contents display as many "?" marks)
LibreOffice: 6.4.7.2
Operating system: Ubuntu 20.04.03 (all devices)

I noticed several related issues but cannot accept.
https://bugs.documentfoundation.org/show_bug.cgi?id=132691
https://bugs.documentfoundation.org/show_bug.cgi?id=117146
Comment 1 Kiki 2022-04-13 01:30:47 UTC
Created attachment 179496 [details]
sample in texteditor
Comment 2 Kiki 2022-04-13 05:45:46 UTC
(Small re-correction)
Edit: All english contents remain on every files/devices and all other languages contents display as many "?" marks (checked multiple files and all devices: confirmed)
Comment 3 Roman Kuznetsov 2022-08-13 10:14:10 UTC
Your LibreOffice version is too old.

Please try update it from PPA or use deb packages from our official site

https://www.libreoffice.org/donate/dl/deb-x86_64/7.3.5/ru/LibreOffice_7.3.5_Linux_x86-64_deb.tar.gz
Comment 4 QA Administrators 2023-02-10 03:25:45 UTC Comment hidden (obsolete)
Comment 5 QA Administrators 2023-03-13 03:20:00 UTC
Dear Kiki,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp