Description: When printing #10 envelopes the program creates a much larger size envelope. I have reset the user profile but it did not help. Any suggestions? Actual Results: After selecting #10 envelope and clicking on new document, a much larger envelope is created by the program. Expected Results: A 4/1/8 by 9/1/2 envelope, standard size #10 envelope should have been created. Reproducible: Always User Profile Reset: Yes Additional Info: Generate a 4/1/8 by 9/1/2 envelope, standard size #10 envelope.
There are long standing problems with envelopes,listed in bug 110434. See also bug 51132.
I can confirm it happens when trying to print to an Epson L355 printer from LibreOffice 7.3.5.2 on Windows 10. I formatted my document to use "Envelope C6/5", which is 22.90x11.40cm, but the print dialog shows the paper size as "A4", which is 29.70x21.00cm, in landscape mode. So when I try to print on an envelope (which is put on the printer in landscape orientation), the printing happens outside the paper, well above it should be. If I define a custom paper size on the printer driver (it doesn't have "Envelope C6/6" by default), LibreOffice pulls the custom paper size, but: 1) LibreOffice does not automatically select the custom paper size; 2) When I select the custom paper size I added on the printer driver, LibreOffice still shows "A4" on the print dialog preview. To be sure it was not a bug on the printer driver, I opened the document with Microsoft Word, and it printed correctly. So the bug is in LibreOffice. See my attachments. Version: 7.3.5.2 (x64) / LibreOffice Community Build ID: 184fe81b8c8c30d8b5082578aee2fed2ea847c01 CPU threads: 8; OS: Windows 10.0 Build 19045; UI render: Skia/Raster; VCL: win Locale: pt-BR (pt_BR); UI: pt-BR Calc: threaded
Created attachment 181893 [details] Paper style dialog showing it is formatted as Envelope C6/5 (22.90x11.40cm)
Created attachment 181968 [details] Print dialog shows LibreOffice will try to print as an A4 document in landscape instead of Envelope C6/5
Created attachment 181969 [details] Print dialog shows incorrect paper size after creating a custom paper size on the printer driver settings
glomeo's original issue is already tracked in bug 77277, marking as duplicate. *** This bug has been marked as a duplicate of bug 77277 ***