Created attachment 180447 [details] Crash report Description: When attempting to open LO Writer from a pinned shortcut on the taskbar, Writer loads the splash page, opens a new blank Writer document for a second or two, then disappears and says "Due to an error LibreOffice crashed. All the files you were working on will now be saved. The next time LibreOffice is launched, your files will be recovered automatically. "The following files will be recovered." Followed by a blank list. If I press "Ok" Libre opens the main hub without recovering anything. Same error and results when attempting to open a document by double clicking or click and drag onto the LibreOffice 7.3 shortcut on desktop. I can open the LibreOffice main-hub when I can choose which component I want to use (Writer/Calc/ etc.) with no error. If I have the main hub open previous to clicking the Writer pinned shortcut, or double clicking/ click and dragging a file, blank document, or saved file opens fine. No errors. Worked fine in Libre 6.4.3.2. Upgraded to 7.3.3.2 and this appeared. Attempted to downgrade to 7.2.7. Same error. Attempted 7.4.0. Same error. May or may not be related. Grammar checker no longer works. Writer crashes when attempting to open Tools>Options>Language Settings>English Spell Checking. Separate bug report to follow. Steps to Reproduce: 1.Start libre office writer by pinned shortcut or Double click a .odt etc. document. Actual Results: crash Expected Results: To open correctly without crashing. Reproducible: Always User Profile Reset: Yes Crash file attached. Additional Info: Computer: - Processor: Pentium, E5800, 4gb Ram, Intel G41 Express - OS: Windows 7 64 bit Home
Thank you for reporting the bug. Please just copy and paste link to crash report here. => NEEDINFO If you use Windows 7, SP1 is necessary. Is it installed on your system?
Thank you for your response. I was unable to upload the bug report as I did not have the option come up after the crash, unless I'm missing something? I have had it other times, but not for this type of crash strangely enough. -yes I have Windows 7 SP1 Installed. The computer properties lists it, so I assume there were no problems with the install either.
[Automated Action] NeedInfo-To-Unconfirmed
This problem has been resolved. As mentioned, my Grammar checking was no longer working also, in accordance with a suggestion on that bug report, I installed the Windows KB3063858 update and it has resolved both that problem, and this. All components open properly for me now. As a side note, I mentioned previously that I was not getting a prompt to submit a bug report, the reason for this, is I had forgotten to turn them back on in options after trying different options to resolve the crashing problem. Sorry for the mistake. Thank you all for your assistance. https://bugs.documentfoundation.org/show_bug.cgi?id=149355