Bug 149587 - Using the CMD shortcuts for styles causes app to crash.
Summary: Using the CMD shortcuts for styles causes app to crash.
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.3.0.3 release
Hardware: All macOS (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2022-06-16 15:27 UTC by Robert George
Modified: 2023-07-24 03:13 UTC (History)
1 user (show)

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Crash report or crash signature:


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Description Robert George 2022-06-16 15:27:58 UTC
Description:
If I try to assign a heading style using the CMD and assigned number, the app crashes. Ex. CMD + 1 should assign Heading 1 style but instead, crashes. If I assign from the pulldown list, no problems.

Steps to Reproduce:
1.highlight text for heading
2.hold CMD key and click the assigned number (e.g., 1 for Heading 1)
3.crash

Actual Results:
Crashed

Expected Results:
Assign a style


Reproducible: Always


User Profile Reset: Yes



Additional Info:
[Information automatically included from LibreOffice]
Locale: en-US
Module: TextDocument
[Information guessed from browser]
OS: Mac OS X (All)
OS is 64bit: no
Comment 1 Julien Nabet 2022-06-16 15:52:12 UTC
Which type of processor do you use (ARM, Intel) and what's macos version?

2 things to try:
1) Upgrade to 7.3.4

2) Take a look at https://wiki.documentfoundation.org/QA/FirstSteps#Corrupted_user_profile
Comment 2 Christian Lohmaier 2022-07-15 10:52:57 UTC
cannot reproduce.. But to be sure: with by "click the assigned number" you mean just pressing the 1 key on the keyboard, right?

* press and hold command key, press 1

No crash here... Doesn't matter whether text is highlighted or just the cursor in the paragraph, and also works with non-continuous selection across multiple paragraphs (macOS Monterey, LO 7.3.5.1)

So please try with a current version (7.3.4 is released, 7.3.5 is available as rc1)
Also please have a look in console.app whether it prints anything useful there
Comment 3 Alex Thurgood 2022-12-24 07:45:54 UTC
If the Cmd+key combo caused a context switch and forced redraw of the LO UI, then this would belong to the same group of scheduling issues that have since been fixed.

@Robert: please try with a current 7.5 pre-release or a daily dev release.
Comment 4 QA Administrators 2023-06-23 03:14:43 UTC Comment hidden (obsolete)
Comment 5 QA Administrators 2023-07-24 03:13:27 UTC
Dear Robert George,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

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