Description: When working in Writer it stops working completely after anywhere from 15 minutes to 2 hours of work. I typically work from 4 Writer files simultaneously, which I fear might contribute to the problem. Steps to Reproduce: 1.Pull up 4 LibreOffice Writer files in separate windows and work in all of them 2.Wait for Writer to stop working 3. Actual Results: After an average of about 45 minutes of working in Writer, it gives up and refuses to work any more. (I've seen it quit in as little as 5 minutes and as much as 2 hours.) I have to quit and bring it back up again, whereupon I get a pop-up that list the files that need to be recovered. I click the "Start" (i.e., recover) button, and after recovering all listed files (which takes about 5 seconds) it's replaced a "Finish" button. After clicking "Finish," the files all show up one behind the other (not tiled), all the exact same size regardless of the size they were when Writer stopped. Expected Results: Writer should not have stopped at all. Reproducible: Always User Profile Reset: Yes Additional Info: [Information automatically included from LibreOffice] Locale: en-US Module: TextDocument [Information guessed from browser] OS: Mac OS X (All) OS is 64bit: no
I think it will be difficult to reproduce it. (Can't test, because i don't use MAC OS). Could you pleaecopy and paste informations from Help -> About LibreOffice? Thank you.
Version information requested
Dear lanedvt, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear lanedvt, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp