Bug 149730 - Wrong text about "external data" when opening a label document
Summary: Wrong text about "external data" when opening a label document
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
6.4.7.2 release
Hardware: All Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2022-06-25 15:11 UTC by makisushi622
Modified: 2023-08-24 03:14 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
Promptd (15.29 KB, image/png)
2022-06-25 15:11 UTC, makisushi622
Details
Sample Label Writer Document (8.61 KB, application/vnd.oasis.opendocument.text)
2022-06-30 18:49 UTC, makisushi622
Details
Step 1 (116.20 KB, image/png)
2022-06-30 19:30 UTC, makisushi622
Details
Step 2 (123.57 KB, image/png)
2022-06-30 19:31 UTC, makisushi622
Details
Step 3 (89.39 KB, image/png)
2022-06-30 19:31 UTC, makisushi622
Details
Step 4 (117.50 KB, image/png)
2022-06-30 19:32 UTC, makisushi622
Details
Step 5 (94.64 KB, image/png)
2022-06-30 19:32 UTC, makisushi622
Details
Step 6 (117.62 KB, image/png)
2022-06-30 19:32 UTC, makisushi622
Details
Step 7 (53.97 KB, image/png)
2022-06-30 19:33 UTC, makisushi622
Details
Step 8 (25.10 KB, image/png)
2022-06-30 19:33 UTC, makisushi622
Details
Step 9 (86.89 KB, image/png)
2022-06-30 19:34 UTC, makisushi622
Details
Screen recording (2.19 MB, video/mp4)
2022-07-09 20:30 UTC, makisushi622
Details

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Description makisushi622 2022-06-25 15:11:11 UTC
Created attachment 180964 [details]
Promptd

When opening a label document the user is prompted with the wrong text:

"The document [file name] contains one or more links to external data.
Would you like to change the document, and update all links to get the most recent data?"

This text appears with any regular label templates even if there are no links to external data.
 
1. Create a new label document (File > New > Labels), complete and save it.
2. Close the file.
3. Open the file.
Comment 1 Ezinne 2022-06-30 06:31:53 UTC
Not Reproducible in:

Version: 7.4.0.0.alpha1+ / LibreOffice Community
Build ID: f572585756494c59fb81f5d93c51cc2d35421f0e
CPU threads: 4; OS: Linux 5.13; UI render: default; VCL: gtk3
Locale: en-NG (en_NG); UI: en-US
Calc: threaded


Please can you attach a sample file for testing?

Also would be great if you can attach a screen recording.

I am setting the status to NEEDINFO. Please feel free to set it back to UNCONFIRMED when you attach the sample test file.
Comment 2 makisushi622 2022-06-30 18:49:43 UTC
Created attachment 181037 [details]
Sample Label Writer Document

Thanks for your answer. Sample document attached.
Comment 3 makisushi622 2022-06-30 19:30:43 UTC
Created attachment 181038 [details]
Step 1

Attaching screenshots of the process for you (steps 1 to 9).
Comment 4 makisushi622 2022-06-30 19:31:06 UTC
Created attachment 181039 [details]
Step 2
Comment 5 makisushi622 2022-06-30 19:31:49 UTC
Created attachment 181040 [details]
Step 3
Comment 6 makisushi622 2022-06-30 19:32:17 UTC
Created attachment 181041 [details]
Step 4
Comment 7 makisushi622 2022-06-30 19:32:41 UTC
Created attachment 181042 [details]
Step 5
Comment 8 makisushi622 2022-06-30 19:32:58 UTC
Created attachment 181043 [details]
Step 6
Comment 9 makisushi622 2022-06-30 19:33:19 UTC
Created attachment 181044 [details]
Step 7
Comment 10 makisushi622 2022-06-30 19:33:44 UTC
Created attachment 181045 [details]
Step 8
Comment 11 makisushi622 2022-06-30 19:34:03 UTC
Created attachment 181046 [details]
Step 9
Comment 12 QA Administrators 2022-07-01 03:34:35 UTC Comment hidden (obsolete)
Comment 13 mlbleak 2022-07-02 15:15:13 UTC
Not reproducible in: 

Version: 6.4.6.2 (x64)
Build ID: 0ce51a4fd21bff07a5c061082cc82c5ed232f115
CPU threads: 16; OS: Windows 10.0 Build 19044; UI render: default; VCL: win; 
Locale: en-US (en_US); UI-Language: en-US
Calc: CL

I followed your repro steps and was not able to replicate the bug. Your attachment did produce your reported bug when I opened it, are you sure you haven't saved anything else into your document besides the new label? 

I agree with Ezinne, attaching a screen recording of your process may add value and help see what is causing this bug or how to reproduce it. 

I will also change status to NEEDINFO and you can set it back to UNCONFIRMED when you have a screen recording to attach.
Comment 14 makisushi622 2022-07-09 20:30:12 UTC
Created attachment 181197 [details]
Screen recording

Thanks a lot for checking.

Yes, nothing else than the labels are saved.

I did some further testing with a fresh installation and a new document. It turns out the prompt only appears if "Sychronize contents" in the label options is selected.

Attached please find the screen recording.
Comment 15 Buovjaga 2023-01-24 08:17:44 UTC
(In reply to makisushi622 from comment #14)
> Created attachment 181197 [details]
> Screen recording
> 
> Thanks a lot for checking.
> 
> Yes, nothing else than the labels are saved.
> 
> I did some further testing with a fresh installation and a new document. It
> turns out the prompt only appears if "Sychronize contents" in the label
> options is selected.
> 
> Attached please find the screen recording.

I tried with that option, but I can't reproduce from scratch.

Set to NEEDINFO.
Change back to UNCONFIRMED, if the problem persists. Change to RESOLVED WORKSFORME, if the problem went away.

Arch Linux 64-bit, X11
Version: 7.6.0.0.alpha0+ (X86_64) / LibreOffice Community
Build ID: 713493c107e6a210ef9b87d033efd0614271483a
CPU threads: 8; OS: Linux 6.1; UI render: default; VCL: kf5 (cairo+xcb)
Locale: fi-FI (fi_FI.UTF-8); UI: en-US
Calc: threaded
Built on 24 January 2023
Comment 16 QA Administrators 2023-07-24 03:13:21 UTC Comment hidden (obsolete)
Comment 17 QA Administrators 2023-08-24 03:14:44 UTC
Dear makisushi622,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp