Description: When I boot windows 10 Then start Libreoffice 7.3.4.2 freeze on the logo. I go into task manager and close the two Libreoffice process I start Libreoffice and it works fine. Steps to Reproduce: On Fresh reboot windows 10 1. Then start Libreoffice 7.3.4.2 freeze on the logo. 2. I go into task manager and close the two Libreoffice process 3. I start Libreoffice and it works fine. Actual Results: freeze bug Expected Results: Load normally with restart a second time Reproducible: Always User Profile Reset: Yes OpenGL enabled: Yes Additional Info: Version: 7.3.4.2 (x64) / LibreOffice Community Build ID: 728fec16bd5f605073805c3c9e7c4212a0120dc5 CPU threads: 8; OS: Windows 10.0 Build 19044; UI render: Skia/Raster; VCL: win Locale: en-US (en_US); UI: en-US Calc: CL
I try to find what is the conflict because when I click sooner and my computer has not finish to load all programs. Libreoffice don't freeze and everything is OK. So Libreoffice freeze if I don't open it sooner
Did you really do LO profile reset/rename? Did you try to turn off Skia in Options-View?
Yes I did it seems to be in conflict with something.
[Automated Action] NeedInfo-To-Unconfirmed
I decrease importance because this is not generally reproducible. You should try to find a cause yourself. May try to turn off anti-virus or firewall.
Can confirm this, freeze in animation image! Had to kill in task manager. Version: 7.3.5.2 (x64) / LibreOffice Community Build ID: 184fe81b8c8c30d8b5082578aee2fed2ea847c01 CPU threads: 4; OS: Windows 10.0 Build 22000; UI render: Skia/Vulkan; VCL: win Locale: de-DE (de_DE); UI: de-DE Calc: CL
For me seems to be related when The Bat! 10.1 32bit was started shortly after Windows cols start and Windows user login. I do not know if it is a Libreoffice issue or a The Bat! issue. The Bat! 10.1 32bit: https://www.ritlabs.com/download/the_bat/thebat_32_10-1.msi 0. Switch off Hibernation and Windows Quickstart, shutdown, switch off PC, wait some minutes and start Windows again (all to have a real coldstart) 1. Login to your Windows 11 user 2. Start The Bat! 32bit 10.1.0.2 3. Wait a few seconds until The Bat! UI has completed 4. Start LibreOffice by Windows > Search > Libreoffice 5. LibreOffice not visible 6. Checking in task manager shows 2 LibreOffice processes but no LibreOffice UI 7. Close The Bat! 8. Wait 1-2 seconds and Libreoffice starts and shows UI now 9. Close LibreOffice 10. Wait 1 minute 11. Start LibreOffice 12. LibreOffice starts without delay!!! - Windows 11 21H2 x64 Build 22000.918 - The Bat! 10.1.0.2 32bit - Libreoffice Version: 7.3.5.2 (x64) / LibreOffice Community Build ID: 184fe81b8c8c30d8b5082578aee2fed2ea847c01 CPU threads: 4; OS: Windows 10.0 Build 22000; UI render: Skia/Vulkan; VCL: win Locale: de-DE (de_DE); UI: de-DE Calc: CL Sorry, I do not know which program has the issue, that why i ask at Ritlabs support and here. How to debug this freeze?
No AV or other security tool running on my Windows 11. And i already did a complete LO profile reset.
Gwen's issue is bug 149948, please write Comment 7 there. I set Needinfo for original reporter to find that or other specific cause.
Dear siapec, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear siapec, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp