Description: the option in the safe mode to resetting the userprofile (for solving bug) doesn't work. When libreoffice can't boot do to a corrupt userfile . the option in the safe mode to resetting the userprofile (for solving bug) doesn't work. but the first issu can be solve by copy paste a user file of a other user . but that underline a other issue : the resetting of the safe mode doesn't work (nor any other restoration option in the safe mode for the first issue) nor reboot , deinstal/reinstal . Steps to Reproduce: 1. corupt : C:\Users\utilisateur\AppData\Roaming\LibreOffice\4 that can append went window crach (how i discover the bug); erase (all) files in folder also work 2. librepffice stop working execpt in the mode Safe 3. the option of restoration / restart in mode normal doesn't work (aka 2.) Actual Results: libreofficie can't work normaly .the opion of restoration in Safe doesn't work . everything in the Safe menu , deinstal/reinstall , upgrade to last version nor reboot the PC as any effect . (the mode Safe still work , can edite file ect , no issue) Expected Results: whent i click to resetting my UserProfil , it should work . And remade libreoffice usable out the Safe mode . Reproducible: Always User Profile Reset: Yes Additional Info: their is probably a other bug that corrucpt the file , but it append randomily went windows crach , so i don't have any releabi way to try . i has see this bug the first time on 1.7.1.X , it sill here in 1.7.2.7 ... if i erase the content of C:\Users\utilisateur\AppData\Roaming\LibreOffice\4 and copy past the user file of a other user (C:\Users\util\AppData\Roaming\LibreOffice\4\user) . libreoffice begone reable to work out the Safe mode. i check the box "Did you try resetting your UserProfile? " because that doesn't solve the issue . but the issue is related to corruption in the user profile
Bonjour faispachier. Could you please test again in currently-supported versions, 7.4 or 7.5, and let us know if your issue persists? If the issue persists, please tell us exactly which options you ticked in the Safe Mode dialog. I can successfully reset my user profile with both options ticked in "Reset to factory settings". Thank you!
salutation J'ai depuis mis a jour vers 7.5, Il semblerai que je ne plus recréer le bug en supprimant des fichiers. Pour les option de récupération je les avais toute essayer sans aucun différence . Étant donner que le bug n’apparait naturellement qu'hasardeusement et qu’après un blue screen et n'est jamais arrivez lors que mes document ouvert était correctement sauvegarder (donc probablement du a un crash durent une sauvegarde automatique de document) Je ne peut pas être certain qu'il ne puissent plus se reproduire. mais il m'a l'air fixer . I have since updated to 7.5, it seems that I will no longer able to recreate the bug by deleting files. I had managed to make it work again by remplasing the files with this one of a working copy. the bug naturally appears only after a blue screen randomly and it never happened when my open document was properly saved (probably due to a crash during an automatic document backup,) I can't be sure if it is realy fix. But it look fix. For me it is fix. Thank for your great work.
Great news, thank you for testing further and reporting back, faispachier! Bonne continuation.