Bug 150294 - Calc crashes with vertical scrolling
Summary: Calc crashes with vertical scrolling
Status: RESOLVED DUPLICATE of bug 149527
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
(earliest affected) release
Hardware: x86 (IA32) Windows (All)
: medium normal
Assignee: Not Assigned
Keywords: wantBacktrace
Depends on:
Reported: 2022-08-07 22:42 UTC by Kevin
Modified: 2023-01-17 10:22 UTC (History)
4 users (show)

See Also:
Crash report or crash signature:


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Description Kevin 2022-08-07 22:42:35 UTC
Quick scrolling in a spreadsheet with many rows (2000) causes a "Libre Calc has stopped working" crash. It doesn't require a restart of the computer.

Steps to Reproduce:
1. new spreadsheet with no data (no need to save)
2. scroll down until about 2000 rows have been created
3. scroll back to the top
2. left click the vertical scroll handle and scroll up and down rapidly

Actual Results:
The crash occurs sporadically during normal operation but if you scroll up and down quickly and aggressively, the crash will occur within seconds.

Expected Results:
It shouldn't crash

Reproducible: Always

User Profile Reset: No

Additional Info:
Hopefully scroll to the desired location. Alternatively it could say "whoa - slow down, big guy, getting there is half of the fun"
Comment 1 Kevin 2022-08-07 22:45:35 UTC
I didn't mean to set it to normal severity - it's major or critical due to data loss but now it won't let me change that.
Comment 2 m_a_riosv 2022-08-07 23:34:41 UTC
Please test with a clean profile, Menu/Help/Restart in Safe Mode
Comment 3 Kevin 2022-08-07 23:44:15 UTC
Here's what I did:

1. restart in safe mode and choose continue in safe mode
[unable to reproduce crash]
2. restart in safe mode and this time select Reset to factory setting with both boxes checked, then apply changes and restart
[now the bug returns]
3. restart in safe mode and this time choose configure and disable hardware acceleration, then apply changes and restart
[unable to reproduce crash]

I didn't know I had any hardware acceleration but that seems to have been the issue. Thanks.
Comment 4 QA Administrators 2022-08-08 03:49:02 UTC Comment hidden (obsolete)
Comment 5 Telesto 2022-08-08 08:01:44 UTC
The bug description reminds me of bug 150190
Comment 6 Julien Nabet 2022-08-09 18:19:58 UTC
What's your precise Windows version? (do you confirm you use LO 32 bits on a Windows 32 bits?)

Could you follow this https://wiki.documentfoundation.org/QA/FirstSteps#Graphics-related_issues_.28_Skia_.29 ?

If after having checked you got last graphic driver, you still reproduce this, info about graphic card would be useful.

Also, if it's possible to get a backtrace (see https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#Windows:_How_to_get_a_backtrace), it would be useful.
Comment 7 Timur 2022-08-10 15:00:02 UTC
I guess we may mark duplicate. 
Please add requested info here and to other bug.

*** This bug has been marked as a duplicate of bug 150190 ***
Comment 8 Stéphane Guillou (stragu) 2023-01-17 10:22:14 UTC
Consolidating duplicates on older bug 149527

*** This bug has been marked as a duplicate of bug 149527 ***