Bug 150330 - Impress: Document template window stays open on Impress crash (GTK3?)
Summary: Impress: Document template window stays open on Impress crash (GTK3?)
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Impress (show other bugs)
Version:
(earliest affected)
7.3.5.2 release
Hardware: All Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2022-08-10 07:17 UTC by BDF
Modified: 2023-03-20 14:10 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments
Impress - document template selection window-bug (15.60 MB, video/webm)
2022-08-10 07:24 UTC, BDF
Details

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Description BDF 2022-08-10 07:17:20 UTC
Description:
When Impress crashes while the document template selection window is open, the window is kept open when impress crashes. When you want to close the window with UI elements the window does not respond

Steps to Reproduce:
1. Open eg. calc
2. Open Impress (do NOT close the template selection window)
3. Crash LO as described in bug 149114 ( https://bugs.documentfoundation.org/show_bug.cgi?id=149114 )

Actual Results:
The window of the template selection stays open and does not respond when you want to close it.

Expected Results:
The window crashes/is closed when impress crashes.


Reproducible: Always


User Profile Reset: No



Additional Info:
Version: 7.3.5.2 / LibreOffice Community
Build ID: 184fe81b8c8c30d8b5082578aee2fed2ea847c01
CPU threads: 16; OS: Linux 5.15; UI render: default; VCL: gtk3
Locale: de-AT (de_AT.UTF-8); UI: de-DE
Flatpak
Calc: threaded

--------------------------------------------------------------------------------

Operating System: KDE neon 5.25
KDE Plasma Version: 5.25.4
KDE Frameworks Version: 5.96.0
Qt Version: 5.15.5
Kernel Version: 5.15.0-43-generic (64-bit)
Graphics Platform: X11
Processors: 16 × AMD Ryzen 7 4800H with Radeon Graphics
Memory: 30.8 GiB of RAM
Graphics Processor: AMD RENOIR

--------------------------------------------------------------------------------

Note that the crash occured on X11. Wayland is not tested yet (I will test this soon)

Windows is not tested yet either (I will test this soon as well)
Comment 1 BDF 2022-08-10 07:24:30 UTC
Created attachment 181677 [details]
Impress - document template selection window-bug

Steps as described in the report:

1) Open a LO application (eg. calc)
2) Open an Impress window
3) Display the Tip of the Day in the first window
4) Crash LO per bug report 149114 ( https://bugs.documentfoundation.org/show_bug.cgi?id=149114 )

-> Impress crashes and the window of the document template selection is kept open and does no longer respond to UI interactions.

2) and 3) do not have to be done in that order and can be exchanged (so: first display the tip of the day and then open a new Impress window)
Comment 2 BDF 2022-08-10 08:06:37 UTC
Test on Wayland (same system logged in with Wayland): Same bug as on X11. The windows look as if they are unresponsive for a shorter time, but this could just be a coincidence or my false judgement.

When I tried to replicate this bug on Wayland the first time it worked as you would think  it should (document template selection window is closed on crash of Impress). When I tried it a few more times the bug could be reproduced every following try.
Comment 3 Telesto 2022-08-10 12:52:58 UTC
No repro with Windows
Version: 7.5.0.0.alpha0+ (x64) / LibreOffice Community
Build ID: 86b2bfd34a4f07c54f03c8c8dfe48e0810834628
CPU threads: 4; OS: Windows 6.3 Build 9600; UI render: Skia/Raster; VCL: win
Locale: nl-NL (nl_NL); UI: en-US
Calc: CL
Comment 4 Rafael Lima 2022-08-15 22:38:30 UTC
Not repro with KDE

Version: 7.3.5.2 / LibreOffice Community
Build ID: 30(Build:2)
CPU threads: 12; OS: Linux 5.15; UI render: default; VCL: kf5 (cairo+xcb)
Locale: pt-BR (pt_BR.UTF-8); UI: en-US
Ubuntu package version: 1:7.3.5-0ubuntu0.22.04.1
Calc: threaded

Let's see if anyone can test with Gtk.
Comment 5 Roman Kuznetsov 2022-11-08 21:13:38 UTC
no repro in LibreOffice 7.3.5 with vcl:gtk3 on Ubuntu 22.04.1

no repro in LibreOffice 7.5-alpha0 with vcl:gtk3 in KDE environment

may be hardware related (AMD Ryzen 7 4800H with Radeon Graphics is the fresh hardware with unstable linux kernel support, of course I only assume)
Comment 6 Buovjaga 2023-02-28 13:35:43 UTC
Not reproduced.

BDF: do you still see this with 7.5? One way to try is using an appimage https://www.libreoffice.org/download/appimage/

Arch Linux 64-bit, X11
Version: 7.6.0.0.alpha0+ (X86_64) / LibreOffice Community
Build ID: 173ba4dedd16785506a635949fe6aef3424a3b64
CPU threads: 8; OS: Linux 6.1; UI render: default; VCL: gtk3
Locale: fi-FI (fi_FI.UTF-8); UI: en-US
Calc: threaded
Built on 28 February 2023
Comment 7 BDF 2023-03-14 20:21:08 UTC
I just saw your comment and I will re test it as soon as possible
Comment 8 QA Administrators 2023-03-15 03:35:42 UTC Comment hidden (obsolete)
Comment 9 BDF 2023-03-20 14:08:57 UTC
I have tested around with my system and I am no longer able to reproduce the bug.

Since even I can no longer reproduce the bug, I closing the report. When the bug reappears I'll reopen it (or should I create a new one?).
Comment 10 Buovjaga 2023-03-20 14:10:53 UTC
(In reply to BDF from comment #9)
> I have tested around with my system and I am no longer able to reproduce the
> bug.
> 
> Since even I can no longer reproduce the bug, I closing the report. When the
> bug reappears I'll reopen it (or should I create a new one?).

If the exact same problem reappears, change back to unconfirmed.