Description: I just brought home a used but functional Konica Minolta c284e Copier/Printer, with 4 paper trays and Bypass tray. In the Printer Settings I have for this printer only Auto, Tray 1, Tray 2, Bypass Tray. But other applications on this machine do have access to all the trays, eg WPS Office. I have confirmed this issue on my machine (Archlinux current), and my wife's (Linux Mint 16.04), so have a snapshot at both ends of the age of Linux. I tried Writer and Calc. Steps to Reproduce: 1. Install Konica drivers from their website here : https://cscsupportftp.mykonicaminolta.com/DownloadFile/Download.ashx?fileversionid=29727&productid=1609 2. Set up printer with the 210 paper tray kit. 3. Set printer in LO, check the paper trays available. Actual Results: Auto/Tray1/Tray2/Bypass Tray are available. Expected Results: Auto/Tray1/Tray2/TRay3/Tray4/Bypass Tray are available. Reproducible: Always User Profile Reset: No OpenGL enabled: Yes Additional Info: [Information automatically included from LibreOffice] Locale: en-US Module: SpreadsheetDocument [Information guessed from browser] OS: Linux (All) OS is 64bit: yes
Thank you for the report. Could you please: - test again with a supported version of LibreOffice (7.6 currently) - share the PPD file for this printer, located in /etc/cups/ppd/ - paste here the full version information from Help > About LibreOffice Much appreciated!
Dear onyx, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear onyx, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp