Bug 150556 - Libreoffice 7.3.5.2 x64 can't open or save ODS files
Summary: Libreoffice 7.3.5.2 x64 can't open or save ODS files
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
7.4.0.3 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2022-08-23 02:02 UTC by jeremy
Modified: 2023-03-23 03:24 UTC (History)
1 user (show)

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Description jeremy 2022-08-23 02:02:40 UTC
Description:
Libreoffice 7.3.5.2 x64 problem
LO will not start as normal - blank screen with rotating whirligig
LO will start in safe mode
	Writer opens new doc and can save it - also recovers doc at next startup(?)
	Presentation ditto
	Drawing ditto
	Formula does not open and hangs LO
	Database opens new doc and can save it
	Spreadsheet opens new doc and can save it but NOT reopen it
Tried repair in control panel programs and features - trundled but did not work
After repair LO does load and will create ODS file but cannot open one (app hangs)
Note the problem with ODS files was happening before I updated to 7.3.5.2

Steps to Reproduce:
1.Start W10
2.Open LibreOffice
3.Open new ODS
4: App hangs and has to be shut down

Actual Results:
App hangs

Expected Results:
Calc would fileopen


Reproducible: Always


User Profile Reset: Yes



Additional Info:
gerrit.libreoffice.org / core / 184fe81b8c8c30d8b5082578aee2fed2ea847c01
Comment 1 Julien Nabet 2022-08-23 11:09:04 UTC
Could you give a try at https://wiki.documentfoundation.org/QA/FirstSteps ?
Comment 2 QA Administrators 2023-02-20 03:19:43 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2023-03-23 03:24:13 UTC
Dear jeremy,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

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