Bug 150651 - LO “not responding” when using right click on the icon in the dock (MAC user)
Summary: LO “not responding” when using right click on the icon in the dock (MAC user)
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.3.2.2 release
Hardware: ARM macOS (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: Crash
  Show dependency treegraph
 
Reported: 2022-08-28 18:19 UTC by arkadian
Modified: 2025-04-17 03:10 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
crash report (4.47 MB, text/plain)
2022-09-12 13:42 UTC, Michael Warner
Details

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Description arkadian 2022-08-28 18:19:26 UTC
Description:
I am on a M1 Mac (Monterey 12.4) and everything is up to date (LO 7.3.2.2).
Say I go on the LO icon that is in the dock and right click and then select which file to look at, it will work once or twice, but after that the spinning wheel of death appears and all I can do is kill LO and start again.
I mustn't use the right click if I want to avoid the issue.

It happens EVERY TIME. I have tried to start in “safe mode”, but it has made no difference.

I have also tried to revoke and re-grant permissions (as suggested in the helop forum), but no difference.

I have also created a new user, but no difference. I can choose files once or twice using the right click on the mouse, but then EVERY TIME I need to close LO because it stopped working. 

Calc or Writer... same outcome.

If this isn't a bug I don't know what is...



Steps to Reproduce:
1. Open LO and open a file
2. Go to the dock and right click on the icon.
3. Select a different file
4. Do 3. once or twice

Actual Results:
The spinning wheel of death will appear. LO will say "Application not responding" and all you can do is Force Quit LO and start again. Waiting does nothing (I waited hours)

Expected Results:
Be able to use the right click menu without the application crashing.


Reproducible: Always


User Profile Reset: Yes



Additional Info:
N.A.
Comment 1 Michael Warner 2022-09-12 13:41:41 UTC
Repro in:
Version: 7.4.0.2 / LibreOffice Community
Build ID: 1512ce97d7ed39dce3121f7e15651fd8895f950e
CPU threads: 10; OS: Mac OS X 12.5; UI render: default; VCL: osx
Locale: en-US (en_US.UTF-8); UI: en-US
Calc: threaded
Comment 2 Michael Warner 2022-09-12 13:42:33 UTC
Created attachment 182398 [details]
crash report

I have attached the crash report
Comment 3 QA Administrators 2025-04-17 03:10:58 UTC
Dear arkadian,

To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the information from Help - About LibreOffice.
 
If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice.

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not 
appropriate in this case)


If you want to do more to help you can test to see if your issue is a REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from https://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
3. Leave a comment with your results.
4a. If the bug was present with 3.3 - set version to 'inherited from OOo';
4b. If the bug was not present in 3.3 - add 'regression' to keyword


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Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

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