Bug 151131 - Writer does not print multiple copies on Brother MFC-L2710DW
Summary: Writer does not print multiple copies on Brother MFC-L2710DW
Status: NEEDINFO
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Printing and PDF export (show other bugs)
Version:
(earliest affected)
6.4.7.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2022-09-22 13:13 UTC by Bob
Modified: 2024-11-20 03:16 UTC (History)
1 user (show)

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Crash report or crash signature:


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Description Bob 2022-09-22 13:13:27 UTC
Description:
When I print multiple copies (Print, General, Printer, Range and Copies, More, Number of copies = 20) of a single page ODT document on a Brother Brother MFC-L2710DW, only 1 copy is printed. (LibreOffice Writer 6.x.x.x and 7.4.1.2 on Ubuntu 20.04.5 LTS)

Steps to Reproduce:
1. open document
2. click on printer icon in menu bar (or select File, Printer or type ctrl-p)
3. Under General, Range and Copies (more), Number of Copies; enter a number of copies 2 or greater.
4. Select the Print button

Actual Results:
The pop-up indicates "Printing 1-1".
Only 1 copy is printed.

Expected Results:
2 or more copies are printed


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
Version: 7.4.1.2 / LibreOffice Community
Build ID: 40(Build:2)
CPU threads: 16; OS: Linux 5.15; UI render: default; VCL: kf5 (cairo+xcb)
Locale: en-US (en_US.UTF-8); UI: en-US
Ubuntu package version: 1:7.4.1~rc2-0ubuntu0.20.04.1~lo1
Calc: threaded
Comment 1 Stéphane Guillou (stragu) 2024-05-23 12:38:28 UTC
Does this still happen with a current version, e.g. 24.2?
Have you tested if another app has the same issue or not?
Comment 2 QA Administrators 2024-11-20 03:16:45 UTC
Dear Bob,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
 
Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping